Comcast

Strategic HR Business Partner to Communication Operations, Network Operations, and Division TechOps teams across 5 regions (13 states), supporting 650+ employees (81 leaders and 570+ individual contributors) in hybrid and nationwide virtual roles.
•	Led a performance management transformation for 350+ employees, aligning expectations across all leadership levels and frontline, creating a unified framework to improve consistency and accountability. 
•	Design and facilitate monthly leadership development sessions focused on navigating difficult conversations, coaching, and performance management, enhancing leadership capability across all levels.
•	Collaborate with senior leadership, finance and talent partners on workforce planning and succession, including interviewing and selecting key leadership roles to strengthen leadership pipelines.
•	Facilitated 20+ Talent Management Planning (TMP) sessions, incorporating engagement assessments, reviewing 400+ employees, while preparing leaders at all levels to effectively analyze and present key performance and organizational insights.
•	Drove an 18.6% increase in leadership adoption of a company-wide recognition program, achieving 100% utilization in Field Technical Support (Q2–Q3) and sustained 100% adoption in TechOps year-to-date.
•	Lead leadership team development by creating and delivering strategic content to foster cross-functional connection, build trust, and strengthen resiliency, occasionally leveraging Insights Discovery and Extended DISC to enhance collaboration and leadership effectiveness.

Senior Human Resources Manager - WD Engineering

Strategic HR Business Partner to Network Operations, Headend, Systems Integration, and Critical Infrastructure teams across 5 regions (13 states), supporting 600+ employees (79 leaders and 530+ individual contributors) in hybrid and nationwide virtual roles.
•	Delivered Crucial Conversations training to California Engineering leaders, resulting in increased leadership confidence in having tough conversations, performance management alignment, and increased eNPS results. Success led to expansion across additional engineering teams, and creation of a toolkit for business leaders to deliver training.
•	TMP Champion for the entire Division TechOps and Engineering organization. Resulting in a scalable process to assess leadership talent, identify high-potential employees, and address development needs for promotion readiness.
•	Collaborated with HQ and division teams to realign salary ranges for the Network Operations Engineering technicians based on market data and employee feedback, resulting in pay increases for 19% of employees.
•	Audited 25+ engineering job profiles, resolving inconsistencies, driving title alignment and equity in compensation.
•	Led the communications workstream for a 6-month Organizational Health Excellence initiative, enhancing the site with simplified tools and resources to improve consistency and adoption across the West Division.

Human Resources Manager - WD Engineering

Strategic HR Business Partner to CB’s Service Assurance teams, supporting 670+ employees (including 60+ leaders and 610+ individual contributors) initially in in-office environments, and virtually post-COVID. 
•	Designed CB’s first Career Progression program, increasing engagement by 8.8%, reducing overall churn by 8.8%, and cutting new hire churn by 7.27%. Resulting in canceling 33.3% of planned new hire classes and reducing class size targets by 28.6%.
•	Led HR integration of Mid-Market Service Assurance from HQ to West Division as the division’s HR Project Lead, collaborating with HR leads from the other two divisions. Oversaw org redesign, compensation alignment, onboarding, and change management, and developed an engagement strategy that improved eNPS scores.
•	Redesigned Mid-Market Career Progression, creating clear paths from SMB to Mid-Market support roles.
•	Created virtual New Employee Orientation during COVID-19, partnering cross-functionally ensuring continuity and impact.
•	Led organizational redesign efforts to include leadership transitions and restructuring the Retention Center of Excellence into Operations, and creation of the Complex & Strategic Service Assurance group.

Human Resources Manager - Comcast Business

hrQ Inc.

Client: eBags, Inc.
Manage the HR needs for an online retail organization during a momentous transitional period.
•Key team member in organizational strategy and change initiatives that established a new organizational mission, vision, & values. This also included the development & implementation of critical success factors, key performance indicators, SWOT analysis, and project road maps.
• Manage all employee relations issues including on-boarding, coaching, performance reviews, disciplinary actions, off-boarding, exit interviews, & terminations.
•Administration of payroll & benefits including monthly invoicing, & communicating benefit information to employees.
•Updated &maintained employee handbook, policies & procedures.

Client: Denver Center for the Performing Arts
Manage the HR department for a mid-sized non-profit organization that is consistent with the organization’s mission, vision & values while maximizing workforce effectiveness. Key team member in change initiatives & employee engagement committees. Point of contact for all HR vendors including benefits, unemployment, COBRA, 401k, Workers Comp, & Liability insurance.
•Established solid interdepartmental relationships while maintaining alignment of department goals to organizational goals & increase continuous workforce efficiency.
•Perform full cycle recruiting, hiring, and on-boarding for all exempt, nonexempt, union, contracting, & intern employees.
•Manage all employee relations issues including coaching, performance reviews, disciplinary actions, exit interviews, & terminations. 
•Maintain employee handbook, policies & procedures manuals for all company personnel including union and non-union employees & maintain HRIS ADP for all personnel record maintenance, benefits admin, & reporting.
•Administration of benefits including claims resolution, change reporting, monthly reconciliation, approving monthly invoices, & communicating benefit information.

HR Manager

WellBiz Brands, Inc.

•	Providing consultation on the implementation of company’s HRIS system, Paychex. 
•	Directing all phases of the project life including development, needs analysis, pre-launch, and final go live stage. 
•	Completing full audit of employee files to ensure quality assurance standards.
•	Creating a recruitment guide for franchisee owners in order to reduce hiring costs, ensure quality talent and simplify the recruitment process.

HR Consultant (Contract position)

AfterOurs Urgent Care & Front Range Primary Care

Manage operations, human resources business strategy and human resources generalist functions, and financial reporting for a healthcare organization specializing in urgent care and primary care delivery across multi-site locations within Metro Denver, Southern Colorado, and New Jersey. 
• Managed all HR activities including recruitment, selection, training, benefits/compensation administration, employee relations, events, and HRIS.
• Managed, supervised, coached and developed a cross-site leadership team for clinic coordination, training, productivity, and employee engagement.
• Evaluated, developed, and modified HR needs, recommending individual/organizational development actions, and implementing consistent standards at all off-site locations. 
• Analyzed employee time cards for accuracy and alignment to budget and schedules prior to submission to payroll. 
• Maintained and calculated monthly physician compensation based on individual physician professional collections.
• Processed and maintained all personnel files as well as all provider staff credentialing applications to ensure insurance and facility privileges and contracting.
• Developed and directed a complex initiative aimed at aligning core company values and expectations with hiring, on-boarding practices, training and development, measuring employee performance, and change management to increase employee engagement. 
• Directed training team in determining gaps in employee skills and output and develop a new initial training program and ongoing development processes. 
• Instituted a performance management framework and provided training to supervisors on counseling and corrective action that aligned with company policies and legal considerations. 
• Executed strategic plans that improved operational workflow, internal controls and communications that strengthen relationships and resolve complex problems while delivering increased service quality, and employee satisfaction.

HR & Operations Manager

Name.com

Denver based web hosting and domain registry firm with over a million customers worldwide. 

• Performed human resource generalist functions such as benefit plan administration, recruiting, pre-screening candidates, interviewing, COBRA compliance, implement company policies and procedures for entire office.
• Designed email marketing and special marketing campaigns that incorporated design and HTML skills. 
• Executed data analysis that included sales reporting, month-end reporting, annual reports to align with compliance and financial monitoring needs.

HR Generalist

GolfTEC

Corporate office of worldwide leading golf instructional company.
• Redesigned company website within first six months of employment resulting in more aesthetically pleasing appearance and user friendly functionality. 
• Created, designed, compiled data, and delivered company electronic newsletter MOMENTUM distributed to millions of customers monthly. 
• Coordinated and designed all collateral for annual corporate events hosting 200 corporate staff and franchisees. 
• Collaborated with marketing team on new initiatives and campaigns.
• Ongoing update and design of all email campaigns and print marketing.

Visual Communications Specialist

Sylvan Learning Center

Denver based franchisee office of national supplemental education company managing 16 centers located in Sacramento and San Francisco California. 

• Performed human resources generalist responsibilities including benefit plan administration, COBRA compliance, time-sheet management, and updated and maintained employee information, compensation reports, and payroll for 300+ employees for three different entities within two states using third party vendor Paychex. 
• Performed full-cycle accounting duties including accounts payable & receivable, general ledger, reconciliation, month-end reporting, financial statements, and annual reports. 
• Compiled material for monthly newsletter and distributed to all staff and clients. 
• Point of contact for all members within the organization, and maintained relationships with vendors.

A strategic and dynamic HR leader with over 18 years of comprehensive experience driving organizational transformation through leadership development, employee engagement, change management and inclusive cultures. Valued for aligning purpose with performance, fostering trust across all levels, and transforming ambiguity into clarity and collaboration. Known for a strong ability to turn strategy into action, facilitate high-impact conversations, and guide teams through change. A trusted partner to leaders navigating complexity, growth, and performance challenges, with a proven track record of connecting people strategies to business success.

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