Yan Jing(Layla) Chen's Linkedin Analytics

Hi! I'm Layla, a product designer who found my passion for improving the customer journey through user experience design. My previous work in luxury retail helped me develop empathy and problem-solving skills, leading to happier customers and increased sales. As I continued to learn about user-centric design, my passion for understanding user needs and behaviours grew. I believe that good UX is invisible, seamlessly integrating into people's lives without causing friction or frustration. Creating intuitive and enjoyable experiences is my ultimate goal as a product designer. I'm passionate about accessibility, ensuring that digital experiences are inclusive and usable for all individuals, regardless of their abilities.