Yannick Aglo's Linkedin Analytics

Dynamic and forward-thinking professional with 5 years of progressive experience across hospitality, facility management, customer service, and sales, combined with hands-on experience using AI tools to streamline operations and enhance customer engagement. Proven track record of increasing guest satisfaction scores by up to 20% through process optimization, personalized service, and data-driven decision-making. Adept at managing complex facility operations, overseeing maintenance workflows, vendor relationships, and budget controls to ensure seamless, cost-efficient service delivery. Skilled in team leadership, conflict resolution, and consultative sales, consistently surpassing sales targets by 15% or more. Proficient in leveraging AI technologies such as ChatGPT, CRM automation tools, and chatbot systems to improve response time, analyze customer feedback, and eliminate manual inefficiencies. Known for a proactive mindset, strong communication, and the ability to drive cross-functional collaboration. Ready to apply this blend of operational expertise and tech-savvy innovation to deliver measurable impact in a fast-paced corporate environment.