Qream Design Agency

Ambassador of dope product design. Responsible for the customer's success & happiness. Let's add some Qream on top!

Co-founder & Head of Partnerships

EUROCONTROL

Assistance to ACAS team in ACAS X validation procedures:
- Encounters simulation in InCAS software, visual inspection of encounters, simulation statistical data gathering with further analysis of ACAS X system efficiency in European airspace
- Testing and quality assurance of the newest Collision Avoidance Validation and Evaluation Tool (CAVEAT), its functionality and capabilities assessment, reporting and debugging
- Took part in ACAS X verification study progress presentations to European ANSPs

Assistance to Airport unit team:
- 18-day mission at Barcelona El Prat airport tower, ground movement calculation exercise, ground operations data gathering in order to optimize airport capacity in future

Safety Nets Trainee

NetFix LLC

Senior position's duties: Conducting coaching sessions for sales trainees, working on policy of Netfix and CRM improvement.

+ regular sales duties

Senior Sales Manager

Duties: Leading first-time customers and working with some returning customers through phone/chat/email communication channels, efficiently overcoming and eliminating customers' concerns and objections, processing incoming orders in CRM system. Working on customers' loyalty through customer' retention. Using different up-sells and cross-sell techniques in order to increase customer's average bill value.

Sales Manager

Duties: 
- providing customer support and assistance via phone/chat/email, instantly responding to customer's inquiry;
- resolving problematic cases;
- explanation and direct guidance through company's website;
- tracking and processing orders in CRM;

Customer Support Representative

Livingston Research

Duties: 
- customer support and assistance via chat communication;
- placing and monitoring customers' orders in internal CRM system.

High Sierra Pools, Inc.

Achievements:
1. Saved a kid from drowning
2. Provided first medical aid to 10+ people throughout the whole summer
😉🤟😜

Duties: Ensuring patrons’ safety, first aid, enforcing pool rules and laws of the U.S.

Lifeguard

Duties: Ensuring patrons’ safety, first aid, enforcing pool rules and laws of the U.S.

Inspiring With Design | Web3 Brands Architect | CoFounder & Head of Partnerships @Qream Design Agency | Scaling Brands in Tech

Consulting fintech chiefs on how to scale their business by scaling product UX & UI. Especially curious to work with DeFi products to make them clear even for 8-year kids. That is the secret of mass adoption:)

→ Co-founder & boss of the service at Qream design agency;
→ Chess & tennis player, marathon runner, rave lover;
→ Value honest & passionate ones

Let’s add some Qream on top!

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