Nubank

Nubank is the world's largest digital bank with over 90MM customers. I am leading Product & Engineering team responsible to build Customer Identity lifecycle platforms & products including Customer Experience, Personal Data Source of Truth, Data Collection & Orchestration, Customer Insights, Authorization - driving platform activation, adoption, GMV/TPV and operational efficiency by serving 15+ BUs and consolidated 40+ services. 

My responsibilities include building platform vision, strategy and execution for Customer Identity lifecycle products while owning multi-year roadmap, annual 6-pager process, and capacity planning. 

I am responsible for Product Academy taskforce - with a goal to engage our talent with learning content and make our Product & Design function a reference point for customer-centric product development.

Director of Product & General Manager - Customer Identity Platforms

Glovo

Glovo (acquired by Delivery Hero) is a Spain-based multi-category app founded where I was responsible to build strategy & execution  of Brand Acquisition, Integration & Localisation. 
I established a team of tech-minded Product & Program Managers working on key strategic initiatives including integrations & migrations across 3-sided marketplaces.
I was responsible for hiring, onboarding, training, and development of a global & diverse product talent within the company.

Head of Product Ops

Booking.com

- Managed Horizontal Business Services such as Order Data & Identity platforms incl. integration of booking.com and sister brands storing XX+ mn monthly orders
-  Discovery and implementation of building a source of truth for Order Data to enable Connected Trip experience
- Led the formation of Architecture Board for Booking Holdings from creation of governance model for the board to facilitation of the architecture reviews 
- Collaborated with stakeholders that cut across the organisation to align on the annual/quarterly roadmap

Senior TPM & Head of Tech Capabilities

Expedia Group

Responsible for:
- Driving product development cycles, AB tests delivery and cross-functional planning.
- Managing GraphQL adoption/monitoring for checkout, engineering model & ownership, apps availability/resiliency
- Defining and refining operating models for cross-cutting products
- Steering TPM CoP and measuring progress via an OKR based framework
- Coaching agile teams globally within Expedia Group.

Sr. TPM - Traveler Experience on Native Mobile Apps & Web

- Manage roadmap of iOS & Android apps for multiple LOBs in Expedia
- Collaborate with UX designers & researchers to understand and incorporate visual design, interaction modelling
- Effectively manage trade-offs between cost/schedule versus business benefit
- Actively advance best practices (e.g. Agile/Scrum, Continuous Delivery)

Tech Product Manager - Mobile Apps

Ford Motor Company

- Globalized an existing legacy application to accept data from countries such as China, Thailand etc.
- Successfully managed large, complex multi-million dollars, multi-location/distributed, multi-team project.
- Supported creation of High Performing teams by using Agile practices.
- Led Project Feasibility and Viability, Requirement gathering for China JV market.
- Actively managed Hiring activities at organization level.

Tech PM & Product Owner

-          Assist with release/iteration planning and project management via product backlog and user story management, such as actively maintain and prioritise the product backlog and elaborate on user stories for the immediate iterations.           
-         Leading an agile team to continuously improve, focusing on maturing the basic agile ceremonies such as stand-ups, iterations demos, retrospectives, etc. 
 -         Help explain the product requirements to stakeholders at all levels as appropriate and obtain buy-in.  Conduct iteration demos when needed. Prepare and maintain project documentation as required.
 -         Regularly groom the product backlog by adding, prioritizing, and/or removing feature-level user stories to maintain alignment to the product/project vision and roadmap.

Product Owner & Project Lead

Royal Bank of Scotland

Work with Credit Risk Business and other Users (sales, regulatory, trading) to define business, work flow and data requirements
Build and document solution to meet the business requirements.

Business Analyst/Project Manager

Sun Life Financial

Involved in writing business and functional requirements for Investment system i.e. Credit Risk application which is an in-house developed application.
Responsible for the Business Analysis / Project Management of Credit Risk system enhancements.
Working on Credit Risk Economic Capital methodology that involves creation and maintaenance of Probability of Default (PD), Loss Given Default (LGD) scorecards.

Business System Analyst

SDG Corporation: IT Security and Risk Management Solutions

Worked as a Business Analyst for a GE Capital for Loan Maturity Extension workflow/process.

Business Analyst

Global System LLC

California State University, Los Angeles

Assistant to the Dean of College of Business & Economics. 
Teaching Assistant to Computer Information Systems(CIS) department.
Mentoring Ungrads and Grading Assignments

Graduate Assistant

With over 14 years of experience as a product leader for platforms, mobile, and web applications, I am passionate about solving complex problems and delivering value to customers and stakeholders. I am currently the Director of Product for Customer Identity Platforms at Nubank, the largest digital bank in Latin America.

Throughout my career, I have a strong track record of building high performing teams in a globally distributed environment and mentoring & coaching product talent.

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