Link Collaborative

Help start-ups and small businesses successfully manage the expansion of the business, building a roadmap to success. Led planning and execution of complex projects for clients in various industries from e-commerce, wellness, manufacturing, and education.

Assist in launching start-up business from concept to market resulting in profitable ventures within the first year of operation.

Director

Hackworks

Led innovative training programs that transformed traditional-sector organizations into innovation-focused cultures. Facilitated 40+ design thinking workshops, hackathons, and innovation talks to create new service offerings based on changing market demands and customer needs for different enterprise clients including financial institutions, government municipalities, and non-profit organizations.

Program Manager

CAMH

Project ECHO (Extension for Community Healthcare Outcomes) is a knowledge dissemination and global capacity building model connecting specialists with healthcare providers across Ontario using digital platforms. The aim is to reduce disparities in the quality of care of mental health and addiction in rural and underserved areas. 

• Coordinated and implemented several (8+) large Ontario-wide online professional development education programs for primary care professionals; connected with 650+ healthcare providers from 190+ health organizations.
• Coordinated the programs’ operations including strategies for targeted community and stakeholder engagement, communication and recruitment plans and client onboarding & expert facilitator training workshops.

Project Coordinator 

Prep Academy Tutors

• Provides resources and tools for students so that they develop problem solving skills with confidence. 
 • Combines mentorship with instructions in both French and English languages to promote an enthralling environment for learning and achievement.

Advance Mathematics and Data Management Teacher

York University

•	Constructed and organized an experimental design to investigate the effects of visual motion processing on a person’s ability to detect objects in a real-world environment.
•	Prepared deliverables for manuscript publications, presentations and conferences. 
•	Collaborations with external researchers

Selected conferences:
•	CVR- Centre for Vision Research  Conference, Toronto, Canada. June 13-17, 2017.
•	18th International Multisensory Research Forum (IMRF), Nashville, Tennessee, USA. May 19-22, 2017.
•	European Conference of Visual Perception (ECVP), Barcelona, Spain. August 28-September 1st, 2016.
•	10th Canadian Association for Neurosciences (CAPnet-CPS CAN-CAN) SATELLITE SYMPOSIUM “Action & Perception: Cognition, Coding and Clinical Populations”, Toronto, Canada. May 29-June 1st, 2016.
•	17th International Multisensory Research Forum (IMRF), Suzhou, China. June 15-18, 2016.

Graduate Master's Student

•	Provide consultation by elaborating key statistical concepts in a clear concise manner to allow students to be able to identify and calculate both descriptive and inferential statistics 
•	Evaluate student performance, provide feedback and assign grades for large class
•	Organize weekly meetings, and communicated with course director to meet administrative deadlines

Graduate Teaching Assistant (Statistics Course)

•	Collected and analyzed data
Selected conference:
•	16th International Multisensory Research Forum (IMRF), Pisa, Italy. June 13, 2015.

Research Assistant, RAY Studentship, Centre for Vision Research (CVR)

•	Organized and classified qualitative research and materials relating to the interaction and regulation between radio and newspapers and listeners from the 1930s for conferences and publications
•	Translated from French and worked on archival documents, transcriptions, contact calls as well as interviews related to marketing radio, communication and commercializing advertisements that contributed to publication of book. "Michael Windover and Anne F. MacLennan, Seeing, Selling, Situating Radio in Canada: 1922-1956 (Dalhousie Architectural Press, forthcoming)"

Research Assistant, Department of Communication & Culture Studies

BFG Enterprise Services

•	Help with administrative staff with accounting duties (e.g. accounts payable, bank deposits and reconciliations)
•	Completed ROI, health and dental submissions for employees
•	Relieve receptionist duties

Administrative Assistant Summer Student

Metro Inc.

•	Provide customer service: assistance and reduction of complaints by listening carefully to clients’ needs and taking appropriate action
•	Organizational skills in the office: schedule and delegate tasks for front end staff
•	Properly prepared bills and overnight deposits, general accounting, reconciliation of tills

Cashier Manager

Digital enthusiast interested in strategy, product design, and implementation. I lead initiatives around seamless customer experiences, building roadmaps and systems to grow within innovative ecosystems. I'm passionate about helping founders, entrepreneurs, and start-ups grow their operations, business development, and strategy.  

With over 7 years of experience focused on customer satisfaction and transforming customer journeys across online and offline platforms in various industries including healthcare, government, and fintech.

Ask me about operational excellence, project management, go-to-market strategy, strategic planning, design thinking, and business development.

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