All Weather Windows

Being a Cybersecurity Analyst has main responsibilities but not limited to: 
1. Microsoft 365 Defender, Microsoft Purview Management
    - Microsoft Defender XDR (enterprise suite) Plan, Deployment, Management
    - Microsoft Purview Plan, Deployment, Management
         - Internal Data Management (Collection, Classification, SIT setup etc.)
         - Internal Information Protection deployment (labeling, policy setup etc.)
2. Manage Data security (Data backups - Veeam, Acronis, Data Restoration Test, Data cleanup etc.)
    - Data backups on VM configuration - Veeam and Acronis
    - Data backup images restoration test on VM 
3. Manage endpoints vulnerabilities (Crowdstrike) - Review, Study, Classification, Remediation
4. Manage system (workstations, servers) updates (Ninja - Patch management) 
5. Manage all alert tickets, configure and monitor SIEM applications by working with MSSP  
6. Manage IT security documents (Review and Update existing documents, develop new documents) 
    associated with NIST and ISACA standards and Frameworks using CSET tool 
    - Implement internal IT Security Audit (Cybersecurity NIST Audit) (Quarterly, Semi-Annual and Annual) 
       and Risk Management.
7. Manage DRP and BCP 
    - Azure Site Recovery Plan Setup and Test by working with IT admin and QA Tester
    - ASR Documents development
    - DRP Document Review and Update
8. Manage Cybersecurity Awareness Training Program (KnowBe4) 
    - Phishing email template selection
    - Phishing Test Program Setup
    - Training courses selection, Program Setup 
    - Training Report Development

Cyber Security Analyst

NTT DATA

The main responsibilities of proving security architecture services to Morgan Stanley (not limited to):
Contacting system owners for assigned systems to gather relevant background material about the system/application and setting up interviews for information gathering.
Conducting remote/in-person interviews with system owners to get all the required information for assessment and to identify any gaps.
Reviewing system-related material including specifications, diagrams, requirements, and test plans to ensure security-related standards are followed.
Reviewing results with system owners and Senior Security Architecture Analysts, as needed. - Conducting security assessments using available documentation.
Creating comprehensive security architecture assessment reports that clearly identify root-cause and remediation strategies.
Developing and establishing global security standards and processes.
Evaluating new and emerging products and technologies while making recommendations concerning the introduction of new technologies

Information Security Specialist

CompuVision Systems

Cybersecurity Analyst experience including (not limited): 
•	Security system deployment (SIEM) 
1. SIEM agents install, configuration, optimization, update 
2. Event notifications configuration in SIEM 
•	Monitoring security operation and access (servers, workstations) 
1. Windows Event logs 
2. Sysmon 
3. Sysinternals 
4. Osquery 
•	Conducting security assessments through vulnerability testing and risk analysis 
•	Analyzing security breaches to identify the root cause (SOC L1 and L2 support) 
•	Managing Users security awareness training and testing 
•	Continuously updating the company’s incident response and disaster recovery plans 
 
Security management systems: Perch, Cylance, DarkWeb ID, SentinelOne, KnowBe4, Splunk
Operating Systems: Windows, Linux, Mac OS.
Frameworks: NIST, Cobit5, MITRE ATT&CK, Metasploit.
ITSM Platforms: Kaseya, ConnectWise, ServiceNow

•	Provide IT technical assistance and support to SMS Equipment clients responsible for user, system management including mobile device (desktops, laptops and cell phones), computer software, hardware and services (Win7,8,10, Active directory services and Office 365), and application programs (Komatsu work platform) with strong troubleshooting skills.
•	Respond to client inquiries, running diagnostic programs, isolating problems, and determining and implementing solutions with a defined scope of support using the ConnectWise and ServiceNow ticket systems.  
Key Achievements:
# Efficiently and Effectively resolved SMS Equipment Client IT issues about 22 tickets per day

Remote Support Analyst

Reliant Technologies Solutions Group (Aurora Cannibis Inc.)

Assigned to Aurora Cannabis for six-month contract position
Microsoft Surface Books Provisioning. Shipping and Receiving IT devices for customers. IT Documentations Development

IT Support Analyst

Concordia University of Edmonton

Supporter leading computer hardware, software and peripheral equipment management 
•	End User Support
-	Assisted all faculty members and students to utilize public computer labs, printers and scanners 
-	Solved any technical issues of computers, printers and scanners 
•	Monitored devices usage every day to Technical Support 
-	Provided software support including installation, configuration such as Microsoft Office, Internet network, E-mail account, Google Apps, Moodle and Online Services
-	Maintained and troubleshooted network, desktop, Mac, scanner, printer, iOS and Android 
-	Recorded all tasks in the ticket system; keeping troubleshooting log up-to-date

Achievement: 
-	Guarantee all devices work properly and reported advanced issues to the Information Technology Services staff to make sure any issues get fixed immediately
-	Efficiently and effectively to reduce downtime of equipment, and improve working efficiency of staffs and students

IT Service Support

Supervisor leading Network & Network Security Design/Analysis:
-- Network architecture design, setup, configuration associated with network TCP/IP protocols and Cisco routing protocols including Network structure design, IP addresses Configuration, DHCP setting, DNS server configuration, Telnet and SSH Login Setting etc. with Cisco devices, Linux and Windows OS platform.  
-- Network security analyst, Network connection test, Toubleshoot network security environment. Build simulation environment of ARPSpoof attack, SYN flood attack etc with comprehensive knowledge of TCP/IP network structure.

Achievement: 
-- Assist students to download and install related OS including Linux systems, Virtual Machines etc.
-- Plan network design schedule, contents, develop environment (network configuration commands and network device operating manuals), manage and monitor network schedule.
-- Support the establishment of  network operational environment, including maintenance of Cisco router and switch.
-- Report efficiently and effectively the process of network implementation on time to supervisor.  
-- Succeed to guarantee 15 students to accomplish network environment design, analysis and test, and earned great feedbacks and comments

Network Design/Analyst (Security)

Lenovo

•	Windows system management: 
-	installed, debugged, tested and configured windows system, administer ERP system on Windows and Linux (AIX) platforms
•	Maintenance of windows and ERP system: 
-	System Update, Add-on installation, System kernel upgrade, on-call 24/7 with strong ability in working independently to guarantee the newest version of system 
•	Performance monitoring of SAP system:  
-	Backed up DB2 and SQL database server to prevent insufficiency of database tables 
-	Checked CPU memory and ABAP dump to improve CPU space more than 50%
•	Management of Windows and ERP system users: 
-	Proven skills in user authorization management, authorization configuration based on least privilege rules, user accounts classification (information and data). 
-	improved system security 

        Achievement: 
-	Guarantee managed systems operate properly, latest system version without secure vulnerabilities
-	file, data storage management achieved a secure level, and save more than 50% CPU usage
-	Efficiently and effectively reduce and root out system security issues in user authorization, user access management

Junior System Administrator

• Ongoing Cyber Security Analyst 
• More than 5 years IT experience.
• Certificates: ISACA CRISC, Comptia Security+, Microsoft Azure Administrator, CCNA, Cobit5

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