•	Evaluate and enhance business operations processes to boost organization performance. 
•	Support organizations to achieve desired strategic deliverables

Business Operations and Strategy Consultant

Motion Laboratories

•	Supported senior leadership team, derived and executed short-, medium- and long-term enterprise strategy to achieve double-digit growth for 5 consecutive years.

•	Disseminated strategic objectives communication across organization, working with cross functional teams to align focus and resources in support of organization strategic goals.

•	Improved Company cashflow by 8-12% through developing and improving Key Performance Indicators (KPI’s) e.g. Profit per employee, Engineering to Revenue, Sales to Receivable etc.

•	Streamlined capital planning of each business unit to achieve increased ROI between 10%-18%

•	Assessed market landscape with business units to derive scenario planning analyses to reduce cost by 5% – 8% 

•	Formed Production, Engineering and Human Resources cross-functional team to reduced employee turnover rate from 7% to 2.5% to enable succession planning.

•	Increased order fulfillment capability by 25% through enhanced vendor management.

•	Developed business case to support New Product introduction (NPI) - electrical connectors from the UK for the US market for market expansion. On track to achieve estimated market potential of $3M.

•	Managed M&A process to acquire a parallel entity in the West Coast, strengthening market position by reducing average turnaround time for that market from 3 weeks to 2 weeks.

•	Influenced operations decision making process to achieve greater ESG impact.

Chief Strategy Officer (Strategy and Operations)

Organic Recycling Inc

•	Spearheaded new business division based on market landscape analysis. Increasing company revenue by double-digit yearly.

•	Drove sales revenue from $500K/yr. to $7.0M/yr. between 2008 and 2013 by redefining customer base, enhancing business operations and expanding product offerings.

•	Increased active customer base by 200%

VP, Business Development and Projects

•	Redesigned process flow to improve business efficiency, saving $1.2 M.

•	Achieved 40% faster customer turnaround using Gemba Kaizen Continuous Improvement techniques.

•	Increased customer throughput resulting in profit rising 12% p.a. by improving Standard Operation Procedure.

VP, Project and Operations

Netstar Advanced Systems Sdn. Bhd.

•	Earned Third party (TUV Pfalz) validation and secured Netstar’s appointment as a Tier-1 vendor (overseeing 4 Tier-2 JDM partners) through effective engagement of all stakeholders.

•	Steered new product development committee resulting in enhanced security features to new products and further penetration of product line into the market – 11% sales growth. 

•	20% ($ 105k USD) reduction in departmental material costs through value enhancement.

•	Successfully executed intercontinental transfer of technology for advanced vehicle security technology, pioneering anti-theft vehicle tracking and recovery service ($ 15 million USD p.a.)

•	Led implementation of adoption by Malaysian Car Project (Proton Bhd) $5M (USD) / yr.

•	Quality Systems Implementation (QS 9000, ISO 9001, TS 16949)

Project Manager

Volvo Car Corporation

•	Implemented Kaizen continuous improvement programs – improved production throughput by 20%, as part of the change management team.

•	Improved efficiency by 6% by conducted work-design process improvement eliminating the disengagement of drive shafts. 

•	Optimized process by employing Six Sigma techniques in support of Black Belt.

•	Quality assurance, including quality assurance, quality system implementations such as ISO 90001, ISO 14000

•	Customer satisfaction program management to ensure product quality is inline with market expectation and Company philosophy.

Quality Engineer

Goodyear

•	Key member of team to manufacture new generation of tire (Goodyear NCT 5 series) that was adopted by top auto manufacturers as original equipment (O.E) tire.

•	Quality systems implementation (ISO 9001)

Quality Technology Engineer

I have 15+ years experience in the strategy management, business operations and engineering verticals ranging from Fortune 500 to mid-size companies. I have led teams of 5 to 10+ people to successfully execute initiatives valued between $2M - $25M. 

My unique competency is drawing on my diverse professional background and cultural awareness to support senior leadership in all aspects of change management to positively impact P&L performance.. 

Skills:
Strategic Enterprise Management
Operations Management
Change Management
Stakeholders Engagement
Financial Management
Capital Allocation
Cross Functional Team
Team Leadership
Global Strategic Alliance
Value Chain Management 

Contact me via:

yinchoy.chen@gmail.com

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