NIX United

Business Development Manager

Optimus IT

- motivating the sales team to achieve the best results possible;
- setting activity and revenue targets for members of the sales team;
- continual training and development of all members of the sales department;
- attending key meetings with members of the sales team;
- working on account management plans with the sales account managers;
- identifying key areas for improvement in the sales process;
- spotting market opportunities for new customers;
- monthly reporting on sales performance against budget and reporting on variances.

Head of Sales Department

My responsibilities as PM:
- preparation of project documentation;
- drawing up a project plan;
- analysis of possible risks;
- definition of resources and working environment;
- prioritization of tasks;
- tracking the status of the project, the progress of tasks;
- tracking the timing of tasks;
- team motivation;
- creation of a transparent communication environment between all participants of the process;
- solving of all kinds of conflict situations within the team and in conjunction with the customer-team;
- communication with the customer, management of his expectations;
- providing the customer with reports on the progress of the tasks and the project as a whole;

Responsibiities as SM:

 - searching new clients;
- conduct commercial negotiations with customers;
- accept and process customer orders, prepare necessary documents;
- clarify customer needs;
- motivate customers to work with the company;
- maintain customer base.

Sales and Project Manager

TESORO STUDIO LP

- Offering a first class service to both potential and existing customers.
- Managing the work of account executives.

QATestLab

- Offering a first class service to both potential and existing customers.
- Managing the work of account executives.
- Maintaining accurate reference documentation for internal management.
- Managed and developed a growing team of remote software testers.
- Identifying and cultivating new prospects.
- Managing a portfolio of over 20 clients.
- Constructing budgets and timelines.

Client Account Manager

- Member of the management team QATestLab company.
- Managed recruitment and selection of new employees and contract staff.
- Management of the full recruitment process including sourcing strategy; interviewing; reference checking; making offers to candidates.

HR Manager

- Delivery of training to employees on a regular basis.
- Performed word processing, created and maintained spreadsheets, prepared PowerPoint presentations.
- Responsible for administrative functions such as filing, data entry, visitor relations.
- Performed staff orientation and trainings, assisted with scheduling.
- Drafted business letters and contents for web site.

Office Management

Teleperformance

- Dealing with calls in a highly professional manner.
- Attending incoming calls apart from taking normal calls.
- Conveying the client requirements to the team with regards to the process.
- Attaining daily, weekly and monthly targets specified by the process.
- Providing the feedback to the process manager at the end of the day.
- Telesales experience.

Customer Support Professional

Global Translation Services

- Translated medical materials, technical and scientific texts, user/automotive manuals, web pages, software localization, medical device software, press releases, patents, subtitles and tourist guides.
- Translation of documents/letters from Ukrainian/Russian to English & vice versa.
- Reviewing and proofreading mother-tongue and foreign texts.
- Retrieving articles from newspapers, magazines & the internet & translating them into English.

Translation Specialist

I possess a unique expertise at the intersection of digital marketing, AWS cloud solutions, and pharmaceutical technologies. My professional approach combines the following:
- Innovative digital marketing strategies across healthcare and e-commerce sectors
- AWS cloud solutions including Well-Architected Framework implementations
- Advanced technological solutions for pharmaceutical companies
- Strategic digital transformation that drives business performance and cloud innovation

Transforming complex digital and cloud landscapes through a holistic, multidisciplinary approach. Expertise spans digital marketing, AWS architecture, e-commerce growth, and pharma tech solutions.

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