Zainab Lawal's Linkedin Analytics

Hi, I’m Zainab! 🤗 I help course creators, coaches, SaaS founders, and small business owners create seamless customer experiences that keep people coming back. With background spanning customer support, community management, executive assistance, and operations, I know how to keep the moving parts of your business running smoothly , while making your customers feel valued and supported. What I do best: ✅ Customer Support & Success – Helpdesk platforms, issue resolution, onboarding, and retention strategies ✅ Executive & Admin Support – Calendar, inbox, travel coordination, and operations. ✅ Community Management – Engagement, moderation, and relationship building. ✅ Process Optimization – Streamlining workflows and creating scalable systems ✅ Tech-Savvy & Adaptive – Tools I use: Zendesk, Gorgias, HubSpot, Google Workspace, Trello, ClickUp, Asana, Canva & more I’ve worked with founders, startups, edtech companies, fintech platforms, and non-profits, adapting to their unique needs while delivering thoughtful, human-centered support. Outside of client work, I’m building a platform to help young Muslim women grow in faith and digital skills, because I believe in nurturing both deen and dunya. If you want someone reliable, organised, and committed to your customers’ success, let’s connect.