Noventiq

IT Specialist

iWorld Connect

• Installation of operating system Windows 10, 11 and configure the device drivers.

• Setup and configuration of required applications.

• Setup and configure Microsoft Office 365 related applications and provide L1 Support.
 
• Setup and configure Outlook for the End users.

• End User support on Desktops, Laptops and printers.

• Preventive Maintenance activity for IT devices.

• Visiting Customer location and providing IT Support as as per the contract.

• Following the IT helpdesk ticketing system for the day-to-day tasks.

• Installing and maintaining hardware and computer peripherals.

• Troubleshooting networking and connection  issues.

• To perform hardware upgrade like Memory, Hard disk, Motherboard  power support..etc.

• Perform the system changes adhered to organizational policies.

• Perform windows upgrade as per the requirements.

• Perform routine check on end users systems for patch update, Antivirus update.

• Perform hardening of IT Desktops, Laptops as per the requirements.

• Assisting the team on the racking the hardware equipments.

• Providing support on the arranging devices in the User Desk.

• Providing support on moving the hardwares between locations.

• Providing support in coordination for any vendor support for UPS ELV Systems.

Information Technology Help Desk Support

Oreem

What is Oreem?
 
•A delivery service mobile application , where you can deliver anything anywhere with just one app ! Book and schedule deliveries , send and receive anything , order from restaurants , groceries , electronics , or tow your vehicle , all from any place to anywhere in Bahrain , with easy & simple online payment

• Delivered desktop support and technical training on software installation to over 300 clients 

• Installed the program on various company site's

• Scheduled meetings with managers and supervisors

• Following up with clients and seeking feedback on a daily basis

• Answered incoming calls and responded to email messages from clients on a timely manner 

• Clients were being provided product knowledge, and a training on how to utilize the program

• Identifying and resolving clients issues while using the program

• Problems were identified and reported to the manager

• Handled requests & complaints from the clients

Computer Technician

Yq?Bahrain

• Sold sim packages to customers more than 300+ on different sites

• Demonstrated information on promotional products and services

• Created a positive image and lead customers to use it

• Distributed products free sim,flyers etc to source new sales opportunities

• Identified interest and understanding customer needs and requirements

• Set up booths or promotional stands and stock products

• Creating reports and getting feedback from customers based on the number of
sims distributed, etc)

Sales Promoter

نجمة السماء للسفر والسياحة Star Air Travel and Tourism

Network technician & system support

Pico Group

I worked as an Usher in an event orgaganizing company called Pico.

 • The main role of my job was to greet visitors by welcoming, directing, assisting and offering relevant information about the event areas

• Respond to visitor inquiries and provide about events, timings and locations      

Following are the events in which I have worked:
• Bahrain Sea Festival,2019 
• Wizard Of OZ,2019 
• Bahrain Lego Shows,2019
• Bahrain Light Festival,2018
• Bahrain Maraee Shows,2018 
• Bahrain Lego Shows 2018

Usher

Experienced Computer Technician with a demonstrated history of working in the computer software industry. Skilled in Technical support,Communication, English, Time Management and Teamwork. Strong information technology professional with a BTEC National Diploma in IT focused in Networking and Systems Support from Bahrain Training Institute .

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