Agile Brains Consulting

Providing consulting services to diverse clients, enhancing operational efficiency across various industries.  

Leading Agile coaching and project management initiatives, driving organizational transformation and modernization efforts.  

Delivering successful AI integrations, resulting in improved team performance and streamlined processes.

 Senior Consultant

Aggie Software, LLC.

Spearheading cross-platform software management, including iOS and macOS, ensuring seamless integration and functionality across multiple operating systems, leading to a 15% increase in user satisfaction and product usability.

Streamlining the development and delivery processes, aligning with business objectives to boost project delivery efficiency by 46% and enhance customer satisfaction.

Senior Facilitator and Technical Consultant (iOS, macOS)

LPL Financial

Fostering transformation at LPL Financial, leading two teams I orchestrate change as a seasoned leader, fostering a culture of continuous improvement that's as enlightening as my professional insights.

As a leader, I champion change and release management with finesse, always placing people first. My flexible and diplomatic approach makes me a strong negotiator, ensuring that communication flows smoothly and coaching hits all the right notes.

Collaborating cross-functionally, I ensure that everyone's focus and communication is well aligned. My facilitation skills and deep-rooted Agile values are the backbone of successful PI Planning and team organization, building the connections between teams toward achieving success.

Highlights:

• Hosting specialized training sessions on Mac (including accessibility) promoting an inclusive tech environment, enhancing the overall Mac user accessibility support experience by 42%
• Leading transformation adoption across multiple teams

• Removing silos, reducing meeting times by 47% and enhancing team efficiency by 29%.

• Providing guidance and workshops on backlog refinement, communication, and collaboration, leading to a 17% increase in team productivity and a 22% improvement in backlog efficiency.

• Continuously engaging with stakeholders and external teams, leading to a 16% improvement in cross-functional collaboration.

Senior Team Coach and Technical Consultant

Kelly

Championed growth and transformation, especially for new teams, boosting collaboration and project management efficiency.

Trained Apple IT personnel on standardized procedures for adopting MacOS best practices, including software updates, maintaining high system uptime and security using JAMF

Enhanced team communication and meeting effectiveness, shortening meetings by 61% and increasing retrospective adoption by 47%, leading to more focused and productive interactions.

Instrumental in decreasing escalation instances by 34% throughout the product development cycle, from conception to release, through strategic process enhancements and closer monitoring of project milestones.

Boosted delivery timeline completion by 73% by refining task creation in planning and coaching on user story writing and estimation, enhancing workflow transparency and efficiency.

Coach and Technical Consultant

Homecare Homebase

Led transformational workshops, establishing formal processes and cutting software delivery times by 44% through better story writing and backlog refinement.

Developed a structured bug resolution handoff process, reducing team impediments by 23% and enhancing cross-team communication clarity.

Cut concept-to-market cycle time by 71% through critical revisions in work processes, story development, and stakeholder engagement.

Drove transformation for multiple teams, enhancing SaaS and mobile app efficiency and reducing risks and impediments by 23% through daily cross-functional meetings.

Senior Delivery Lead and Technical Consultant

Advised the implementation of modern iOS mobile app features, including adoption of mobile best practices such a biometric login and mobile UX redesign

Oversaw the launch of mobile app and Salesforce projects across 5 Agile teams, adeptly managing cross-functional team dependencies and effectively scaling project efforts using Azure DevOps.

Guided several teams in the development and launch of multiple Salesforce, SaaS, and mobile products, fostering a ground-up approach to innovative product creation and efficient release cycles.

Adopted multiple roles (advisor, coach, mentor, teacher, facilitator) to drive team development, initiating a Community of Practice and leading targeted training sessions.

Reduced delivery carryover by 42% and enhanced cross-team communication by 31% through Feature and Code Freeze practices, streamlining project coordination.

Senior Delivery Lead

The Agile Coaching Consultant

Clients include LegalZoom, Charles Schwab.

Led multiple teams in the development of iOS and Android mobile apps, web applications, and middleware, supporting sales associates, payment processing, lawyers, and associate law firms. 

Delivered solutions for production users handling credit card transactions and stock trades, utilizing technologies including C, C#, Python, JSON, Snowflake, and HTML-5

Improved Legal Zoom's team meetings, resulting in a 21% increase in delivery accuracy with better technology and communication.

Enhanced cross-team communication at LegalZoom by 81%, replacing teleconferences with Jira and modern tools.

Led a "Definition of Ready" workshop at Charles Schwab, reducing content creation times by 58% and story refinement by 66%, and increased burndown accuracy by 28%.

Agile Coaching Consultant

CCC Information Services

Lead multiple teams releasing iOS and Android solutions.  Advised the mobile QA test and validation process.

Excelled as a facilitator for Scrum and Kanban ceremonies, acting as a catalyst for growth at individual, team, and organizational levels by inspiring innovative thinking and fostering regular improvements.

Assisted the IT support staff with proper orientation and adoption of best practices for the long-term support and roll out of their Mac fleet spanning multiple time zones

Boosted communication across teams by 31%, streamlining the process of ticket status updates, which contributed to more efficient and transparent project tracking.

Successfully removed 52% of external impediments by breaking down silos and implementing cross-team retrospectives, significantly enhancing collaboration and efficiency within Android and iOS teams.

Delivery Lead and Coach

Deloitte

Raised iOS and Android mobile App Store Ratings from 1.5 to 4.9 Stars for both iOS and Android using technologies and IDEs ranging from Apple XCode, Swift, Kotlin, Java, JavaScript, Microsoft Azure to Python and JSON

Led Health care teams for mobile apps with 3M+ monthly users (Health and Human Services for the states of Texas and Tennessee), ensuring quality delivery and customer issue resolution through effective Scrum practices.

Solutions include Medicaid and CHIP programs assistance in covering medical expenses for eligible children and individuals with disabilities based on income requirements, while Medicaid for Pregnant Women and CHIP Perinatal, including health coverage during pregnancy and postpartum periods.

Additional programs such as Healthy Texas Women, Family Planning, Breast and Cervical Cancer Services, WIC, Family Violence support, Nurse-Family Partnership, Adoption Services, Title V Maternal and Child Health, and Thriving Texas Families provide various health, nutrition, counseling, and support services tailored to women, children, and families.

Developed and launched innovative solutions with a cross-functional team, boosting market presence and customer satisfaction.

Project Manager (iOS, Android, Web)

QA Lead of iOS and Android products

Slashed content update cycle and code review times by 63%, enhancing development efficiency.

Directed global  meetings for three product teams, improving international collaboration and efficiency.

Project Coach and Lead Software Quality Assurance Engineer

I specialize in leading business transformations and software delivery for high-impact software solutions at global tech giants like Apple, HP, Deloitte, and others. My expertise spans mobile apps, operating system releases, and enterprise software transformation and delivery, helping teams scale efficiently while maintaining top-tier product quality for millions of users. 

💡 Key Results & Impact:
✅ OS and hardware releases at Apple, driving seamless product rollouts.
✅ Boosted App Store ratings from 1.5⭐ to 4.9⭐, leading mobile delivery teams at Deloitte.
✅ Won best of CES 🚨 leading mobile innovation at Real Networks.

✅ Reduced production issues by 27% through process optimization at Hearst.
✅ Enhanced delivery efficiency by 73%, optimizing workflows at Kelly Services.
✅ Improved team communication by 81%, streamlining processes across multiple organizations.


I bring a unique blend of technical leadership and Agile delivery expertise, coaching teams to improve speed, quality, and collaboration. Whether launching mobile apps, optimizing enterprise software, or scaling Agile teams, I focus on measurable results and long-term success.

⌨️ Let’s connect – I’m always looking to collaborate on the next big innovation.

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