Zlatan Divjakinja's Linkedin Analytics

I specialize in IT infrastructure, system administration, and cybersecurity. Ensuring seamless operations for faculty, staff, and students at UVA Law. With a background in IT support, endpoint management, and customer success, I thrive on solving complex technical challenges and optimizing IT environments for security and efficiency. 🔹 Key Strengths: ✅ IT Support & Troubleshooting (MacOS, Windows, Office 365, MDM) ✅ Endpoint Security & Device Management (JAMF, SCCM, Intune) ✅ Process Optimization & Technical Documentation ✅ Customer Success & User Training 💡 What I Do: At UVA Law, I handle everything IT-related, from managing help desk operations to configuring devices and securing IT infrastructure. Previously, I worked in customer success and account management, supporting enterprise clients and driving retention and growth across tech startups. 🌍 Where I’m Headed: I’m expanding my expertise in cybersecurity and IT management, with a goal of leading enterprise IT operations and security teams. In the near future, I plan to pursue a Master’s in Cybersecurity and IT Management to deepen my expertise in risk mitigation, cloud security, and IT leadership. I’m also working toward advanced certifications (CompTIA A+, ITIL, Microsoft 365 Endpoint) to stay ahead in the field. Let’s connect if you’re working on IT security, system management, tech strategy, or startups! 🚀