Miami Jewish Health

Executive Director, MIND Institute

Baptist Health South Florida

-	Assist Central Finance Leadership by acting as the Finance Business Partner for Technology & Digital (T&D, formerly Information Technology)
-	Partner with T&D and Central Finance Leadership in the development of a +$300M Operating & Capital budget for T&D
-	Manage T&D financial performance and advise T&D and Central Finance Leadership on significant variances and year-end projections
-	Lead T&D month and year-end close activities in partnership with the Controller’s Office and T&D Corporate & Affiliate Finance Offices 
-	Champion process improvement and finance transformation initiatives such as:
        o	FY21 T&D Amortization Schedule (+300 POs, ~$9M/month) – Streamlined the current process moving from day three to day two of the close
        o	FY20 Finance Mobile Workforce – Led the IT Hardware & Access group, established IT mobile equip processes, and arranged +100 IT equip exchanges
        o	FY20 Emergency Capital – Partnered w/ the VP of Admin Ops in establishing a process to collectively review all emergency capital requests for T&D

Director, Finance Ops - Corporate Finance/Accounting

University of Miami

-	Led the full-system implementation and administration of the University’s cloud EPM system solution for budgeting, planning and forecasting – Tidemark
-	Managed partnership relations with Tidemark (Longview) netting YTD savings to the University of $0.9M in contract negotiations
-	Centralized all annual budget tasks into one live, online system with twice the amounts of users (+400) and all year-long usage
-	Replaced budget and capital planning requests in spreadsheets and e-mails, with structured business processes in Tidemark 
-	Positioned Tidemark as the University’s leading solution for all financial reporting (Actual, Plan and Forecast) in GAAP and Management
-	Partnered with Accenture and Deloitte in the implementation of the University’s cloud ERP for finance and human resources – Workday

Manager, Business Intelligence - Office of Financial Planning and Analysis

University of Miami,  Miller School of Medicine

−	Acted as a lead and backup in the absence of the Director/Interim Director of Compensation
−	Provided guidance and consultation in the resolution of compensation matters
−	Reviewed and initiated the creation of new jobs using job content job evaluation methods and market pricing analysis
−	Executed individual and group equity analyses and advised departments on appropriate employee/position actions
−	Led the creation and distribution of periodic and non-periodic/ad hoc reporting needs
−	Designed and maintained medical human resources reports, dashboards, metrics and forms
−	Partnered and assisted medical human resources teams in special projects and/or university/department initiatives

Sr. Compensation Analyst, Medical Human Resources

- Partnered with PwC consultants in the design and implementation of automated data validation processes during a reduction in force
- Co-managed the fiscal year 2012 pre and post medical staff merit increase auditing and correction process
- Reviewed and approved/denied all medical staff employee reclassification, new hire salaries and salary adjustment requests
- Reviewed and approved/denied all medical staff requests to create, fill and reclassify existing positions entered in Ariba
- Participated in healthcare salary surveys to include Towers Watson, Mercer, Hay Group and Florida Hospital Association 
- Developed and updated sample job descriptions currently available at the University of Miami public compensation website
- Developed and maintained a MS Access application to securely enter, track and report all types of compensation transactions

Compensation Analyst, Medical Human Resources

Royal Caribbean Cruises Ltd.

- Managed a two-year old research partnership between the Industrial and Systems Engineering department at Florida International University and the HR Metrics team at Royal Caribbean Cruises Ltd.
- Partnered with Human Resources Business Partners and corporate financial teams in the development and maintenance of organization-wide quarterly headcount movement and payroll reports
- Partnered with human resources leaders and their teams to understand, document and analyze their goals, objectives and tasks
- Partnered with Information Technology in the cost estimation and functional specifications document of an optimization-based crew scheduling application interacting with Oracle’s JD Edwards EntrepriseOne
- Designed and developed a MS Access application and MS Excel metrics dashboard for the File Room & Global Shared Employee Services management team
- Developed, tested and recommended forecasting models for the estimation of crew airfares

Business Analyst, Human Resources

Florida International University

- Worked as a consultant in a research partnership with Royal Caribbean Cruises Ltd. (May 2008 – August 2009)
o Developed SQL queries in Brio Intelligence version 6.6.4 to collect data relevant to crew scheduling
o Identified and analyzed crew no-show factors using statistical tools in Minitab version 15
o Developed regression models to estimate the number of crew no-shows at one of Royal Caribbean International vessels
o Developed a simulation model of crew movements using Arena version 10
o Developed an optimization model for crew scheduling using AMPL version 20090811 and ILOG’s CPLEX version 10.1
o Verified and validated all models using historical data
o Presented results on a bi-weekly basis to Managers, Directors and Vice Presidents involved
- Worked in the development of a MS Excel VBA-based application to predict the performance measures of queue networks (January 2008 – May 2008)

Graduate Research Assistant, Industrial & Systems Engineering

- Developed a MS Excel decision support system that aided company Vice Presidents in salary planning for 2008
- Developed a MS Excel weekly report that decreased 98.00% of the discrepancies found within shipboard and shoreside databases
- Conducted time studies within the Shipboard Compensation team and suggested opportunities for improvement
- Participated in the revision of the shipboard recruitment process throughout the crew member life cycle
- Designed and documented the functionality specifications of a web-enabled application for shoreside career tracking analysts

Industrial & Systems Engineering Full-Time Intern, Human Resources Information Systems

American Express

- Developed and updated existing process maps for all processes in the payment operation
- Collected and analyzed historical data using company databases, available reports and time studies
- Designed and coded the conceptual model using Arena version 10.0 
- Documented all aspects of the model including assumptions, variables, and logic
- Presented to business management/stakeholders and transitioned model to company

Industrial & Systems Engineering Student/Part-Time Vendor, Billing and Payment Services

J&M Karaoke, Audio y Video

- Planned and executed corporate and non-corporate social events
- Directed and coordinated the logistics of events
- Hired personnel and services required
- Managed customers’ relations and met their needs

Owner and Manager

As an Industrial Engineer with over 14 years of experience in finance, human resources and information technology, I facilitate the analysis of financial data into meaningful information for decision making.  I leverage technology to deliver financial information and guarantee data reliability by establishing data governance as the framework for all data management.

Marco Zuniga Gutierrez
(786)521-9070
zmarco3@gmail.com 



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