Jon Jessup's Linkedin Analytics

#AICommerce is here! Super excited for 1440 to partner with Visa's innovative Intelligent Commerce platform, revolutionizing the shopping experience by empowering AI agents to make secure and seamless purchases. Picture a future where AI agents handle your shopping needs effortlessly. AI commerce, driven by AI agents, is set to revolutionize global consumer shopping behaviors. This enables AI agents to efficiently oversee all stages of shopping, from selection to post-purchase management. Excited to support our customers in embracing these cutting-edge capabilities! #Visa #AICommerce #Innovation

🌐 Can't wait for TransPerfect GlobalLink NEXT in Chicago on Tuesday and Wednesday! I'm speaking with Billy Nava on Salesforce and Agentforce 2.0 translation / localization. Can't wait to hear from localization experts from Amazon Web Services (AWS), Marriott International, Microsoft, Delta Air Lines, United Airlines, AbbVie, LinkedIn, and obviously TransPerfect! Please DM me if you might be interested in attending.

😍 AI at Meta is the leader in open-source LLMs and yesterday at LlamaCon, Meta released new models with the "Top performance at lowest cost", and announced a new Llama API! Every startup building AI solutions needs this to be part of their strategy. If you haven't already, be sure to join the waitlist for the Llama API Preview at https://lnkd.in/eRn4VzAD

Thanks Michelle Grant, this is REALLY interesting!!! Potentially a new ad play business in the future with this. 💰

⛳️ Wow, it’s estimated The Masters Shop makes $1m per hour during tournament week. $16,000 per minute. $277 every second! 🤑

🤓 ⁉️ Google Cloud Next was really inspiring and A2A is exciting, but I have even more questions and ideas now! I've been thinking a lot about how this AI Agent architecture relates to what Google and/or Salesforce could build with Gemini & Agentforce 2.0, as well as some questions SF customers and partners should be asking. There are a lot more, but here are 8 questions that I've come up with: 1. How soon until Gemini and Agentspace can do what a lot of Salesforce consultants are doing for their customers today? 2. If customers have a lot of data, will they want to DIY their AI? 3. How will users ultimately interact with these AI Agents inside and outside of Salesforce? 4. Does Agentforce and Agentspace compete with, or complement external platforms like the one depicted? 5. Where and how should fine-tuning be done? And by who? 6. Where should observability and evaluation be done with Gemini, and/or Agentforce? 7. Will Agentforce really be able to handle complex agentic patterns (like ReAct, planning, reflection) common in frameworks like LangChain and AG2? 8. How will the pricing and cloud commits work if the majority of the actual AI compute is powered by Gemini? Any other questions, or thoughts / feedback on these questions? Who will be trusted and educated enough to help Google & Salesforce prospects and customers make the right long-term decisions to architect these platforms together? How will they be using AI to help?

💡 Especially now in the Agentforce 2.0 era, every Salesforce customer needs a Center of Excellence (COE) and why Global companies need to give someone from their globalization / localization team a seat at the table! Anything I've missed? 🌐 Enterprise guardrails with a global lens – The CoE governs architecture, security, and releases; adding localization bakes international requirements into every design review instead of fixing them post-launch. 🚀 Faster, safer global releases (now with autonomous agents) – Linguistic QA rides the same CI/CD pipeline—and Agentforce Testing Center—catching functional and linguistic issues before cut-over. 🛡️ Built-in compliance – GDPR consent text, WCAG alt-tags, and regional disclaimers are embedded at build-time, not patched after an audit. 😊 Higher CSAT & lower case volume – Localized bots, emails, and knowledge articles let customers self-serve in their own language, lifting NPS and deflecting tickets. 📂 Single hub for standards and strings – Component libraries, pick-list values, and Translation Memory (TM) live together, so teams reuse both code and copy—not reinvent them. 💳 Stop paying twice: Activate the TransPerfect stack you probably already license, eliminating duplicate or unnecessary translation spend. 💰 Hard-dollar savings through TM leverage – Routing every sprint’s copy through the same TM drives 30-50 % cost reductions after the first release and slashes time-to-market for new locales. 🗣️ Consistent brand voice everywhere – Terminology databases flow back into design-system copy, pick-list labels, and record types, so product names and legal language stay on-brand in every market. 🤖 Agentforce prompts that don’t embarrass you – Prompt Builder localizes generated content automatically, but quality skyrockets when prompts, guardrails, and few-shot examples are pre-translated with your TM and glossaries—and the CoE enforces that workflow. 🧠 Foundation for multilingual GenAI – TM and glossaries become clean training data for Einstein and Agentforce models; specifying locales in your models boosts accuracy for data masking, toxicity scoring, and feedback loops. 🌍 Scalable roadmap for the next 50 markets – With CRM localization owned by the CoE, new clouds, acquisitions, or region-specific sites roll out in parallel—no costly “globalization retrofit” required. #Salesforce #Localization #Agentforce #DigitalTransformation #GlobalGrowth #TranslationMemory #CenterOfExcellence #SalesforceCOE

🤖 🚀 Super excited for the Telarus AI & Tech Summit in SLC tomorrow with Telarus experts and suppliers: 11:11 Systems AireSpring Arelion Assured Data Protection BCM One Capacity Comcast Business Solutions Advisor Program CommandLink Digital Realty EPIC iO Technologies Expedient Five9 GoTo GTT Krisp Level AI Lumen Technologies Megaport Nextiva ngenious NICE Ntirety Observe.AI Ooma, Inc. SCB Global Ltd Sky Data Vault, LLC Telesystem TierPoint T-Mobile For Business ujet.cx Verizon Business Windstream Zoom https://lnkd.in/gRm65jQv

This is 🔥!!!

💔 Cheating on Delta this morning on my way to Google Cloud Next to catch the keynote this morning at 9am PST with Marc Benioff and Sundar Pichai. Hopefully they announce some new innovations for partners and customers! Really looking forward to redefining our new Google AI strategies for 1440

🫶 1440 is in Chicago this week for TransPerfect GlobalLink Next! I’m speaking this afternoon about enterprise Salesforce Translation / Localization and successfully taking Agentforce 2.0 global (200+ languages)! Enabling human in the loop with an Enterprise TMS (Translation Management System).

🤩 Wow, Salesforce CEO Marc Benioff is keynoting with Thomas Kurian at Google Cloud NEXT in Vegas next week and The Killers are playing the concert! Who else is going?? It will be interesting to hear how Google Gemini and Agentforce 2.0 will play together, especially around Service Cloud and CCAI. See you there Susan Emerson, Daryl Martis, Ashish Seth, Sam Sharaf, Michael Vakoc, Todd Segal, Vidur Apparao, Mark Lohmeyer, Jean Ji, Asal Elleuch, MBA, PMP, PMC, Ava Malla, Amit Kumar, Matthew Clare, Slobodan Umicevic. Check out out at https://lnkd.in/g9wwj54q

🌬️ 🌆 ☁️ I'm super excited to be speaking at Salesforce Connections June 10-11th in Chicago on multimodal & multilingual sales & support on WhatsApp with Agentforce 2.0 + TransPerfect! Don't miss it, register now at https://lnkd.in/guCJdaVR

🤑 Looking for High ROI Agentforce 2.0 use cases?? Look no farther than Salesforce & 1440 BYOC (Bring Your Own Channel) channels like Instagram, TikTok, Twitter, Viber, LINE, KakaoTalk, and Google RCS (which is going to be HUGE later this year!) in 200+ Languages! Salesforce is also adding a new Group Chat feature in the Summer '25 release which could be really interesting for some of these channels. Please DM me for more information! 🚀

🐰⛷️Happy Easter! Had an incredible closing day at Deer Valley Resort with my family. That Easter Bunny rips Todd Bennett! Great job this winter Alterra Mountain Company, loved all of the improvements and can’t wait for next winter.