B2Broker - Liquidity & Technology Provider

Account Manager

ContactOut

As an Account Executive at ContactOut, a leading search engine for email addresses and phone numbers, I am tasked with the strategic responsibility of building and nurturing client relationships, driving sales growth, and expanding our reach within the talent acquisition and sales sectors. 
Key Responsibilities:
• Client Acquisition and Management: Proactively identify and pursue new business opportunities in the talent acquisition and sales markets. Develop and maintain a robust pipeline of prospects and manage the entire sales cycle from initial contact to closing.
• Sales Presentations and Demos: Deliver compelling presentations and product demonstrations to showcase the unique capabilities of ContactOut’s platform.
• Revenue Targets: Consistently meet or exceed monthly and quarterly revenue targets by effectively managing the sales pipeline and engaging in strategic selling techniques.

Experience & Achievements:
• Client Growth & Retention: Successfully expanded my customer base by 30% within first 8 months through strategic outreach and tailored engagement strategies.
•Revenue Generation: Surpassed individual sales targets by 20% for three consecutive months, contributing significantly to the overall financial growth of the company.
• Strategic Initiatives: Implemented a new design on the website which led to a 10% growth in incoming leads.
• Client Satisfaction: Maintained a 95% client retention rate through exceptional account management and by providing customized support and services.
• Product Expertise: Became a recognized expert in ContactOut’s offerings, resulting in being entrusted as the lead account executive for high-value clients and complex negotiations.

Skills:
• In-depth knowledge of ContactOut’s database and search technologies
• Proficient in CRM software and sales management tools
• Strong interpersonal and negotiation skills
• Excellent presentation and communication abilities
• Adept at strategic planning and analytical thinking

Account Executive

Semrush

Tasks:
• Demonstrated our top-rated all-in-one digital-marketing SaaS solution during client presentations
and negotiations, representing the company's market-leading product
• Collaborated closely with pre-sale engineering and legal teams to ensure seamless sales cycle
execution
• Interacted daily with C-level decision makers, pitching Semrush's solutions in SEO, SEA, PPC,
SMM, Display Advertising, and Market Research & Intelligence to businesses and agencies
Actions:
• Generated revenue in the Central & Northern European regions by effectively converting inbound
leads to paying clients through consultative sales techniques
• Utilized a question-based selling approach to identify client needs and present tailored solutions
that addressed their pain points
• Managed the entire sales cycle, from initial client contact to closing the deal, invoicing, and
handover for client onboarding
Results:
• Achieved remarkable sales results, exceeding the sales quota by 300% within the first 3 months
• Established and maintained strong relationships with key clients and partners, leading to increased
sales and market share
• Ensured a high level of customer satisfaction by delivering effective customer service and follow-up,
resulting in a customer satisfaction rating of 95%

PRIME, LLC

• Daily organized and managed private and online meetings with clients, ensuring that all necessary materials were prepared and senior manager was well-informed. Provided exceptional support during these meetings, resulting in a 25% increase in client satisfaction ratings.
• Conducted consecutive interpretation in various business meetings and conferences, including international events, ensuring that language barriers were overcome and all participants were able to effectively communicate with one another.
• Actively managed business correspondence, responding to emails and phone calls from interested and existing clients in a timely and professional manner. Achieved a 90% response rate within 24 hours.
• Improved relationships in the office by holding weekly meetings where people can share their opinions on how to improve the environment in the office. The number of disputes decreased by 50% and productivity improved by 15% within 3 months of implementation.
• Implemented a "pet day" that takes place every two weeks, which improved the overall mood of the team, the relationship between team members, and which led to a 10% increase in productivity. Received positive feedback from team members, and was recognized by senior management for this initiative.
• Successfully managed a team of 5 interns, providing guidance and support to ensure that they met their objectives and goals. Resulted in a 100% completion rate of their tasks within the allocated time frame.
• Successfully managed multiple projects simultaneously, ensuring that all deadlines were met and budgets were adhered to. One project resulted in a 15% increase in revenue for the company.

Assistant Manager

OBTEALSIO LLC

• Successfully prepared all working documentation in Russian and English, including presentations, estimates, financial reports, contracts, and more, resulting in improved communication and transparency between our company and clients.
• Consistently exceeded sales targets through both B2B and B2C sales, contributing to the company's revenue growth by 25% in the last year.
• Maintained an accurate and up-to-date CRM system, resulting in improved customer retention and loyalty.
• Monitored project budgets closely and implemented cost-saving measures, resulting in a 15% reduction in project costs.
• Negotiated with top officials of companies, potential investors, clients, and suppliers in both English and Russian, resulting in successful partnerships and long-term relationships.
• Developed and promoted the know-how of the company, resulting in increased brand awareness and a stronger reputation in the market.
• Developed a comprehensive PR strategy to promote a future product with one of the leading PR firms in the USA.
• Played a key role in raising seed capital to launch the project, resulting in the successful launch of the product.
• Attracted 3 additional investors and 5 future clients through personal meetings, resulting in increased funding and a stronger client base.

Sales Manager

Listery Group AG

• Planning the manager's day (calendar management, appointments, administrative
support)
• Fulfillment of orders issued by the CEO
• Conducting business correspondence and receiving phone calls in Russian and
English

Personal Assistant

With over 5 years of experience in marketing and sales, I am a passionate and driven account executive who strives to help clients achieve their business goals through innovative and effective solutions. I am currently working at ContactOut, a leading online platform that helps recruiters and salespeople find and contact anyone on the web.

At ContactOut, I am responsible for prospecting, qualifying, and closing new business opportunities across various industries and regions. Previously, I worked at Semrush, where I generated revenue in the Central & Northern European markets by converting inbound leads to paying clients through consultative sales techniques. I also have experience in providing consecutive interpretation and managing business correspondence in multiple languages, including English, Russian.

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