Gilder Consulting Group

I help small-staff nonprofit organizations communicate the impact of their work to achieve their goals. Current and past clients include The Center for Initiatives in Jewish Education, Seabury Resources for Aging, The SCN8A Foundation, Project Ezrah, and Invisible People.

Strategic Communications Consultant

National Organization of Social Security Claimants’ Representatives (NOSSCR)

The National Organization of Social Security Claimants’ Representatives (NOSSCR) is the nation’s premier association for Social Security disability attorneys and representatives.

- Built and executed communications strategies for the association’s benefits to 2,500+ members and in-person annual conferences with 1,000 attendees and 20+ sponsors each.
- Led the pivot to virtual annual conferences during the pandemic: created the project plan for the team by working backward from the end goals; evaluated virtual event platforms based on the project scope, needs, costs, and ease of use; and earned NPS scores of 9/10 for our first-ever virtual conferences in 2020 and 2021.
- Achieved an average email open rate of 41% through consistent value, strategic send times, and crafted headlines. 
- Leveraged analytics to lead the website redesign project and grew page views by 300%. 
- Promoted Social Security disability policy priorities to internal and external stakeholders.
- Built relationships with journalists and earned media coverage to promote NOSSCR’s policy agenda in major media outlets such as The Washington Post, The New York Times, Reuters, and CNBC.
- Connected members with elected officials about key legislature using CQ Converge.
- Consistently grew social media engagement on LinkedIn, Twitter, Facebook, and Instagram.

Communications Director

Sage70

Sage70 is a non-profit consultancy that strategically aligns technology and data with people and processes.

- Researched and identified key technology challenges for client organizations through detailed needs analyses. Presented clients with a range of novel solutions.  
- Authored project proposals outlining existing workflows and recommended practical improvements.
- Migrated all client CRM data to new solutions, ensuring data hygiene and integrity. Enhanced system usability with new features.

Project Manager

The Jewish Education Project

The Jewish Education Project supports Jewish educators and communities to help youth and their families thrive.

- Introduced strategies that increased Facebook page likes by 70%, and average monthly reach by 100% YOY.
- Developed and managed social media branding and marketing materials for an in-house initiative to improve the use of digital tools in education. 
- Trained employees across the organization in social media marketing.
- Created and executed online and in-person professional development events.

Program Manager

i.c.stars

i.c.stars activates a technology community of change agents to power social and economic freedom by working with low-income young adults and providing them with employment opportunities.

- Oversaw and expanded social media campaigns  networks.
- Ran computer literacy workshops at other community based organizations.
- Created alumni programming  and engaged alumni on an ongoing basis.

Community Outreach Coordinator (Americorps Position)

Amnesty International

- Connected with media outlets and distributed campaign materials.
- Wrote articles for the AI magazine and op-eds for newspapers.

Media Relations Intern

With more than a decade of experience in nonprofit communications, I help nonprofit organizations with smaller staffs communicate the impact of their work to achieve their goals. I partner with my clients to provide them with customized solutions that fit their budget and vision, whether it is setting up and managing Google Ad Grants accounts or engaging supporters through email marketing. My mission is to empower nonprofits with the tools and strategies they need to amplify their voice and connect with their audiences. I offer a free 45-minute consultation to discuss your needs and goals; email me at faigy@smallorgcomms.com to schedule one today.

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