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Himanshu Goswami's Linkedin Analytics

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Himanshu Goswami

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I take pride in my journey at Birdeye, where I began as a Technical Support Engineer for small business accounts and progressed to Senior Technical Engineer, Technical Customer Success Manager for key accounts, and now a Pre-Sales Engineer. This ascent was fueled by my deep understanding of Birdeye products and my ability to effectively communicate with customers at all levels. What sets me apart is my fearlessness in tackling complex technical challenges. While some may shy away from intricate technical documents, I embrace them. I don't just seek solutions; I strive to understand the root cause of issues and preemptively prevent future occurrences. When faced with customer queries about what we can't do, I delve deeper to grasp their underlying needs and offer alternative solutions, fostering upsell opportunities and nurturing client relationships. Thoroughness is the cornerstone of my professional approach. I approach problem-solving and decision-making methodically, ensuring comprehensive resolutions and informed choices. My dedication has been recognized through multiple awards and accolades, including Employee of the Month honors. With a background deeply rooted in the SaaS industry, I excel in bridging gaps between cross-functional teams and managing projects seamlessly. Whether liaising between customers and engineers or collaborating with sales teams, I am adept at driving business growth and enhancing customer satisfaction. My commitment to staying abreast of industry trends and developments is unwavering. I actively follow industry leaders and competitors, ensuring I remain at the forefront of advancements. Through continuous professional development and impactful learning experiences, I've shaped my career trajectory, propelling myself to new heights within the SaaS domain. I am passionate about leveraging my skills and expertise to drive success and deliver unparalleled value in any role I undertake

Check out Himanshu Goswami's verified LinkedIn stats (last 30 days)

Followers
784
Posts
3
Engagements
71
Likes
66

What is Himanshu talking about?

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Who is engaging with Himanshu

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Himanshu Goswami's Best Posts (last 30 days)

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If you’re a marketer for a service-based business with multiple locations, take a moment to consider this: Not managing your online reputation and local ranking may silently burn thousands in opportunity costs every month. We’re not talking theory - this is math. People are already searching for what you do. If you’re not showing up, your competitor is. Use this quick framework to estimate how much you might be missing, and whether it’s time to take your local presence seriously. #OnlineReputation #LocalSEO #MarketingROI #MultiLocationMarketing #CustomerAcquisition #ReputationManagement #ServiceBusiness #LeadGeneration #DigitalMarketing


1

I’ve done over 350 demos as a Solutions Engineer—and here’s what I’ve learned: At first, I thought my job was to show the product. Walk through every feature. Nail the demo. Prove the tech. But the real job? It’s not just technical. It’s sales. And more importantly—it’s people. Some prospects don’t care about your dashboards. Some just want to talk. And sometimes, your best “demo” is knowing when to listen instead of screen-share. The shift happened when I stopped pushing features—and started reading the room. Because not every call is about a product. Sometimes, it’s about trust. It’s about making someone feel heard. Next time you’re on a call, try this: Don’t lead with the pitch. Lead with presence. Sometimes, what your prospect needs isn’t a tool. It’s a teammate. #salesengineering #presales #solutionengineer


49

Recently, I shared a few posts about my journey as a Solutions Engineer. Honestly, my intention was just to put some thoughts out there. But something unexpected happened. The posts sparked conversations. Some people reached out to talk about careers. Some wanted to brainstorm how they could improve the way they work. A few even bounced go-to-market ideas for their SaaS projects. And all of it reminded me how much I enjoy connecting with people, hearing different perspectives, exchanging ideas, and solving problems together. So here’s a quick announcement: I’m open for conversation. If you’ve got something on your mind—tech, strategy, ideas, or just want to chat—feel free to hit me up. #innovation #tecnology #career #saas #startups #digitalmarketing


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