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I love solving problems and growing people. 20 years of experience leading distributed technical support teams in fast-paced 24/7 environments, supporting enterprise customers. Hands-on experience providing leadership and support in improving efficiency, reducing delivery gaps, defining growth priorities, building and sustaining high-performance teams, mentoring and coaching future leaders, and creating a world-class support experience I successfully completed Corporate Innovation LEAD Executive management certificate program from Stanford University (2019-20) Outside of work, you'll find me jogging, exercising and driving long distances. I am intrigued by human psychology and the complex cocktail of emotions we all are.
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