Live Data Technologies

Director of Revenue Operations

Convex

In this role, I operated as a key strategic partner to Marketing, Sales, and Customer Success leadership, developing and delivering reports and dashboards. I mapped out the tech stack infrastructure, ensuring that data was flowing correctly throughout various systems and departments. I also evaluated and audited tech stack strategies and led implementations and testing of new technologies. Here, I was able to work with technologies like Outreach, Gong, Zoominfo, LeanData, and more, as well as managing vendor relationships with each of these companies.

Revenue Operations Associate

Brinks Home

In this role I was exposed to Salesforce Development, working heavily in the backend of Salesforce building flows in order to support different Sales channels and meet different requirements for each. I was able to learn and execute flows, reporting, and dashboards while working here, and grew immensely in my knowledge of Salesforce and technical prowess.

Sales Operations Analyst

Good Paper (USA)

In this role, I spearhead account management for the company's largest account, a nation-wide grocery chain generating 40% of business. I curate weekly sales reports, evaluating multiple data sets to identify areas in need of improvement.
• Innovated new systems to optimize internal efficiency by 30%.

Sales Operations Associate

Truth Matters Ministries

This role was a passion project of mine, in which I was approached by the founder of the website to be a staff writer. This role helped me discover a love for researching and writing, and was soon given the opportunity to become the Managing Editor, managing a team of writers and an editor.

Managing Editor

Better.com

Here, I conducted in-depth analysis of data points to prevent potential issues and mitigate risks, while mastering clear communication methods to work cross-functionally with other teams to ensure successful transactions
• Consistently met and exceeded daily KPIs, ensuring business goals were achieved.

Operations Associate

Curacubby

In this role, I leveraged CRM in data collection, cleaning, and system automation to streamline sales pipeline management. I collaborated with cross-functional teams to ensure understanding of new systems.
• Doubled number of appointments and demonstrations since introducing automation, increasing deal closing rate by 45%.

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