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Review Collect is an innovative platform dedicated to optimizing and managing customer feedback for e-commerce businesses. It enables merchants to amplify their online reputation by automatically soliciting feedback after each transaction. With tailored customization, companies can adapt their outreach to meet customer expectations and manage all their input in one place. Key Features: Automated Feedback Requests: Review Collect dispatches a feedback request following each purchase, ensuring consistent and relevant review collection. Fully Customizable Collection Page: Businesses can tailor the design and content of the page where customers leave their feedback, providing an experience that matches their brand image. Smart Review Management: Depending on the rating given by the customer, different actions can be triggered: from collecting negative feedback for internal improvement to redirecting positive reviews to public platforms like Trustpilot or Google My Business. Comprehensive Dashboard: Merchants receive a holistic view of their reviews, with key metrics such as the number of reviews received, average rating, and distribution of scores. Integration with Various Platforms: Easily connects with tools like Shopify, Slack, and more, enabling seamless automation and centralized management. Reputation Protection and Enhancement: Review Collect not only aims to increase the volume of reviews but more importantly, to elevate the quality of feedback posted online, thereby bolstering trust among prospective customers. In summary, Review Collect is an indispensable tool for any e-commerce business looking to optimize its online presence, improve customer relations, and boost sales through an enhanced reputation.
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