Ella Wright

Campfire

Campfire is a leadership development subscription program that creates better managers by blending authentic peer connection, actionable content, and scalable technology. 

- Facilitate live virtual Campfire Sessions where we take private and cross-company groups through educational experiences designed to improve leadership skills
- Adapt training content to each group of leaders depending on background, engagement, class size, and real-time needs
- Learn content quickly to cover new or last-minute sessions and achieve client's needs

Virtual Training Facilitator

- Responsible for developing session materials, session facilitator scripts, and learning outcomes
- Partner with other contractors and directly with clients to ensure content is cohesive with the overall program vision and flow
- Align with stakeholders and customers on long term strategy, arising needs, opportunities, and changes and how we can adapt Campfire content, delivery, and support to ensure their success
- Coordinate with copywriters and graphic designers to create designs, resources, and descriptions for each session

Learning Experience and Program Designer (Customer Success)

Ella Wright Leadership

I provide training program and content development, design, and delivery as an independent contractor/consultant. I mostly do this for leaders but I'm always open to exploring new audiences and subjects that align with my values and interests.

I can partner with you to create structure, learning, and organization for your leaders to target key behaviors and problems or amplify existing learning experiences. 

I love the opportunity to facilitate learning experiences and am energized by bringing together groups of individuals ready for reflection and growth. 

I have experience with diverse industries and groups of leaders - landscaping, manufacturing, finance, tech, healthcare, and transportation. I can create and facilitate with native Spanish speakers as well!

Founder

Ampelis

The Ampelis mission is to help individuals and families to thrive mentally, physically, emotionally, spiritually, and relationally as societal trends pull us away from things that help us live with confidence, connection, joy, and purpose — what Ampelis calls "meaning." The team is comprised of experts in positive psychology, psychiatry, marriage and family therapy, mindfulness and meditation, and organizational behavior.

- Developed learning experiences in partnership with nutrition, mental health, and positive psychology experts
- Designed learning resources: teaching materials, slides, workbooks, and activities for 5 programs
- Collaborated with partners and experts to ensure subject matter is science-based and results-driven
- Guided and developed facilitation skills of 6 internal and external facilitators 
- Partnered with Marketing Director on the messaging and packaging of programs for diverse audiences
- Built internal processes in Wix, Nudge coaching app, and internal systems to streamline the workshop program development, launch, and maintenance process

Consultant

TGG Accounting

TGG is a Financial Consulting organization that improves business owners' lives through outsourced accounting and financial consulting.

- Partnered with HR & Learning Director to design a 3 month, virtual leadership development program for 4 levels of employees 
- Created curriculum, content, participant resources, facilitator notes, feedback surveys, success measures, and delivery plan for 15 leadership development topics
- Facilitated the program from start to finish for a group of 90+ employees ranging from Accountants to Consulting CFOs

Program Consultant & Facilitator

The Conscious Career Podcast

A podcast to help the ambitious 9-5er land their next role while maintaining their well-being and staying aligned with their values.

Podcast Host

Carvana

- Restructured strategy and execution for leadership training for 500+ leaders
- Led a new technology training delivery for 200 leaders, resulting in 100% attendance and execution
- Facilitated and trained facilitators on technical, soft skill, and org specific content for onboarding and needs based training
- Marketed and executed a 5 phased leadership up-skilling initiative to 1,500+ leaders nationwide
- Launched a bi-annual program calibration for talent org resulting in role alignment and career pathing
- Managed an incredible team of 4-6 individuals and interns to build, develop, and deploy learning content for Wholesale and Logistics teams

Manager, Leadership and Talent Programs

- Built a 9-month career transition program for associates resulting in company-wide adoption
- Revised manager onboarding and mentorship programs in <6 months for 300+ leaders
- Facilitated leadership soft skill content 2-4X per month to incoming leaders from Junior to Director levels

Program Manager, Leadership Development

- Restructured content and format for onboarding for 3 levels of leadership
- Created e-learnings and job aides to increase manager onboarding satisfaction 
- Collected data and assisted in presenting quarterly talent calibrations for 5+ levels of leadership

Talent Development Specialist

Vivint Smart Home

- Structured performance coaching training for 80+ frontline leaders responsible for 600+ reps
- Directed the training strategy and execution for a BPO site of 130+ reps in the Philippines
- Constructed a customer satisfaction-based program resulting in a 10% increase in performance
- Led the design and implementation of new training leading to 15% increase in revenue based performance

Training Assistant Manager - Customer Solutions and Account Creation & Services

- Coordinated strategic coalitions to target top 10 KPIs with 30 stakeholders across 7 departments 
- Designed content for and facilitated leadership development training for on-site and remote teams

Quality Assurance Assistant Manager, Strategy and Analytics

- Built career growth framework to drive high performance, yielding 5 promotions in 4 months
- Prepared and led training to target product sales and customer-facing practices for 200+ reps

Quality Assurance Supervisor, Strategy and Analytics

- Oversaw quality of case management and resolutions to 1,000+ customers and salesmen per month
- Executed metric and culture-based incentives for the department of 80+ reps

Team Lead, Customer Loyalty

- Coached professionals of various experience levels for a department of 200+
- Orchestrated performance incentives for 40+ reps, resulting in 10% improvement in the bottom 30%

Quality Performance Analyst, Customer Loyalty

- Performed in the top 25% of the department in customer retention

Account Manager, Customer Loyalty

U Work Employeement Services

- Mentored 15+ clients on a weekly basis in professional and interpersonal communication skills

Job Coach

Hi, I'm Ella - here to develop and deliver team learning experiences with you!

I love program design and facilitation. I thrive in brainstorming, creating a vision, and then turning it into polished, actionable learning outcomes. Whether it's instructional design, elevating existing strategy, or partnering to increase engagement, I’m here to build with you!

While I primarily work with managers, I believe leadership begins with leading yourself, and I’m passionate about empowering everyone to grow and lead from within.

You can hire me to consult on a one-time program, project, facilitate a session with/for you, or as a contractor to uplevel your team's capacity to do all the above!

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