SERO Social

• Founded and led Sero Social, a digital agency specializing in AI-driven marketing solutions.
• Increased client base by 60% over two years through data-driven strategies.
• Improved campaign performance for key clients by 250% with personalized content creation.

Founder

Scrappers Racing 

• Spearheaded innovative marketing and branding strategies, increasing online engagement by 250% and offline visibility through new sponsor partnerships.
• Utilized AI and automation to streamline content creation processes, reducing marketing tasks time by 40% and boosting campaign efficiency by 30%.

Chief Brand Officer

XO SUFREN

• Developed and established the XO SUFREN brand as an independent artist, specializing in digital and physical art mediums.
• Increased social media following and engagement by 50% within a year through captivating artwork and strategic marketing.
• Collaborated with clients to create custom art pieces, fostering strong relationships and delivering exceptional results.

Artist

Valley Services, Inc.

• Enhanced customer service by reducing response times by 50%, resulting in a 30% increase in satisfaction scores.
• Executed 5 promotional events, boosting customer engagement by 40% and generating 200+ new leads in 3 months.

Social Media Marketing and Sales Specialist

sWorks

• Provided customized solutions tailored to client needs, resulting in a 30% increase in client satisfaction and retention rates.
• Developed engaging content that led to a 25% boost in client engagement metrics.
• Conducted targeted cold calls to prospects and existing clients, securing 15 new business partnerships and increasing sales pipeline by 20% within six months.

Client Relationship Manager

• Developed and executed social media marketing strategies, increasing engagement by 40%.
• Collaborated with PR professionals to coordinate 5 press releases and cultivated relationships with 10 new brand partners.
• Conducted keyword analysis to optimize SEO, boosting website traffic by 25%.

Social Media Marketing Intern

Istituto Marangoni

• Developed technical skills in creating accurate technical drawings and preparing tech packs for garment production.
• Demonstrated proficiency in Adobe Photoshop, InDesign, and Lightroom to create professional designs.
• Leveraged knowledge of materials science to make informed fabric selections and design decisions.
• Expanded knowledge of fashion history and trends to create trend-driven collections.

Fashion Designer 

Harley-Davidson Motor Company

• Provided exceptional customer service, resulting in a 20% increase in sales and maintaining a 95% customer satisfaction score.
• Utilized in-depth knowledge of the motorcycle industry to recommend tailored solutions, increasing upsell rates by 15%.
• Efficiently processed and replenished merchandise, reducing stock replenishment time by 30% and increasing overall sales by 15%.

Apparel Sales Associate

Valley Services, Inc. 

• Enhanced office efficiency by managing administrative tasks, handling 50+ calls daily, and organizing files, resulting in a 30% improvement in operational efficiency.
• Implemented a new customer feedback process, leading to a 20% increase in customer satisfaction scores over six months.
• Acquired valuable office skills, including database management and effective communication techniques, optimizing administrative workflows.

Internship

Nordstrom

• Developed expertise in marketing, media influence, and visual merchandising at Nordstrom.
• Gained valuable insights into the dynamics of a high-volume retail environment.
• Acquired knowledge of event management and execution through major events support.

Nordstrom Fashion Ambassador

Results-driven digital marketing professional with over 5 years of experience in developing innovative branding strategies and executing high-impact social media campaigns. Proven track record in boosting client engagement by 40% and driving revenue growth by 20% through data-driven content strategies and AI-driven optimization. Skilled in leveraging emerging digital platforms to create compelling brand narratives and enhance market presence. Passionate about helping businesses achieve their full potential through creative, targeted marketing solutions.

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