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Optimist. Community Builder. Dedicated. Gritty. Determined leader of people and processes. Supporter of good humans. Operations wizard. I identify problems and solve them with creativity, strategic analysis, tactical output, and team collaboration. Focused on relationships first in business development OR operations. Strategic analysis, GTM planning and operations. Develop processes using innovative tech stack, automations, KPI development, all backed by data-driven decisions. Passionate about training, and enablement. Customer focused always 17+ years in digital healthcare managing competitive intelligence, sales enablement/operations, directing M&A activities, go-to-market strategies, growth development, product marketing, and building internal and customer facing teams that support business development and sales efforts. Accomplishments: • Increased distribution channels in MA market by 80%. • Increased client partnerships by 300% • Increased revenue by 200% year over year • Designed play books, Win/Loss analysis, and sales process for 200+ sales users • Developed Customer Success programs, increasing customer sat scores by 92% • Designed Sales coaching curriculum, with an average satisfaction score of 4.85/5 • Designed an automated Whitespace report which uncovered $40M in missed revenue opportunities. • Built a competitive and market intelligence program from infancy; hiring 10 team members • Project managed a multi-million dollar large-scale CRM migration effort to Salesforce.com • Led 10+ mergers and acquisitions, saving over $4M annually in duplicative programs and technology. • Dedicated writer with content featured on Good Morning America, ABC News, Leader Sales Enablement | Vice President Sales Operations | Sales | |Digital Health | Strategy and Operations | Business Development | Go-To-Market Planning | Product Marketing | Sales Coaching | Sales Automation & Technology | Sales Process| | Writer |Team Leadership | Healthcare Information Technology Industry | CRM | Training | Learning and Development | Content | Communication | 📩 Want to chat? I can be reached directly at [email protected]
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