Legal & General

key successes:
Redesign of the group protection site.
Redesign and IA of real assets content. 
Redesign of workplace pensions
Content optimisation of LGIM site.
New journey for pension transfers
Optimisation of accessibility content
redesign, content audit of Capital website

Senior UX Designer

Ensono Digital

delivering the best possible customer experience to give our clients a competitive edge

Senior UX Consultant

Direct Line Group

Leading system design in an agile scrum team for DLG's challenger brand Green Flag

key successes
•	Rescue system entire redesign
•	Sales and service entire redesign
•	Billing & invoicing integration designs to rescue system
•	Maintenance hub design and front end customisation of back end data

Senior UX/Experience design consultant

Dare

The role itself encompasses elements of:
A UX Designer, UX Analysis and ultimately a customer experience strategist. Crafting customer journeys, personas, NPD pitches, wireframes, interactive prototypes and leading the overall strategy for digital.

Key successes
•	Vision Express careers redesign
•	My vision account redesign
•	Corporate Eyecare redesign
•	Eye health section redesign
•	CL redesign
•	Homepage redesign + microform
•	Contact us redesign
•	Lens redesign
•	sunglasses lens redesign

UX designer/Experience Planner

Capita

Key successes
•	Managing an external team to design a utility app for one of the big 3 within the utility sector
•	Managing and updating the website CMS and all email automation tools
•	Managing the design team to build an entire suite of Letters, envelope samples and DM pieces across every targeted sector
•	Managing external providers to build an e-commerce portal to save Capita 80k annually 
•	Building multiple AR solutions for various bids ranging from 500k to £10+ million bid contribution
•	Working with the web team to rebrand and build a new website with additional IP analytics
•	Managing all campaigns, events, websites, analytics and collateral

Marketing Executive/Marketing Manager

Key successes
•	Bringing an entire new solution to the business from concept to production and successfully marketing it at multiple clients in multiple sectors. 
•	Overhauling the entire marketing collateral suite; from designing professional bid documents, to easily digestible powerpoints and complex animation templates.
•	Building Complex automated email campaigns for events and surveys applying Game theory to delivery quantitative results.

Graduate Program (Marketing)

Falchion Games

Key Successes
•	Positioning and marketing our game and being accepted onto steam marketplace (125+ Million active consumers).
•	Managing a team of 8 freelancers and 4 voice actors,  from recruitment to planning their work schedules, designing and building plans and mockups for them to work from, drafting contracts, providing training and support to build their portfolio.
•	Working in PR, securing press contacts with major players in the Youtube scene and video game journalism, The Guardian, Wired magazine, Yogscast, Totalbiscuit and Psnation to name a few.

Click the link below to download a playable build:
https://www.dropbox.com/s/0r61bvozz3x9rih/GTHD%200.0904.rar?dl=0

The final Game can be found via our Steam Link: 
http://bit.ly/1jefdq5

Founder and Creative Director

Microsoft

(Short term contract)

Microsoft Rare
Main duties: Using an Xbox One dev kit in debug mode, our task was to firstly test the games and see which parts needed improvements, which levels proved too challenging and suggest possible solutions and improvements. We would then discuss our findings with the designers and producers to ensure patches and bugs would be fixed in later builds. 

As a team of 10 we proceeded to analyse the difficulty scale of each game starting from the easiest difficulty working up until we hit the difficulty spike, then using the average to determine which levels are the easiest, which need more work and the order in which the levels should be played to help the player build up his or her skill level in order to tackle the hardest difficulty tier. This was all done during crunch time to ensure the final build is released on time, budget and quality

Focus Tester and Game Balancing

Van X

Digital Marketing & Social Media Manager

The Rom Shop, Retro Gamers Union + others

Community Manager

Staffordshire University Students' Union

Bar supervisor

UX strategist, full stack designer and researcher

Worked with Multiple clients across a wide range of projects: Green Flag, Direct Line, Vision Express,  Glenlivet, Microsoft, Age Uk, British Gas, Capita, ParkingEye.

Past projects:  

- Full UX design for a Back end system for customer services
-  eCommerce site design for a parking supplies company
-  Full UX design for a large recruitment site 
-  UX/ process design for an online booking funnel for a high street retailer 
-  Collateral design for a large utilities supplier
-  Solution design for a corporate benefits
-  Community Management for a large dedicated gaming community
-  Video game production and build
https://drive.google.com/open?id=1FUefbgnLeJUclwWXdcAOsbvtUL2QQOk8

Other links related to Falchion Games, video game projects:

Steam link
http://bitly.com/WhJ3hj 

Interview with GDSWorld 
http://bit.ly/SvjQBH

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