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As a Senior Technical Support Engineer at Clari, I create and communicate solutions to customers via phone and email, using my skills and certifications in Sumo Logic, HTML, and Angular. I also explore and experiment with automated solutions to maximize efficiency and customer satisfaction. With over 6 years of experience in technical support, I have a demonstrated history of working in the internet industry, especially in the B2B SaaS domain. I value collaboration, problem-solving, and customer advocacy, and I strive to understand the core reasons for clients' requests and needs. I am passionate about helping B2B organizations drive growth and retention with Clari's Revenue Operations Platform.
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