Penn & Company

Senior Staff Accountant

Calkins Hehl Rafko CPA's PLLC

Tax Accountant

Bawol Accounting and Tax

Accountant

Blue Cross Blue Shield of Michigan

Performed customer service for clients via call center environment.
Handled multiple daily medical provider and customer calls regarding medical benefits and claims processing using Nasco, Mos, Oracle software and databases.
Analyzed medical claims to insure accuracy; researched and processed claims.
Interfaced with medical providers and members to insure appropriate medical insurance benefits and claims processing.
Case management for appeals of medical claims, disputes and incorrect submitted claims.
Interfaced with diverse levels of internal and external personnel to develop and maintain effective 
Processed all correspondence with members and providers.

Temporary National Customer Service

JaBo Inc

Developed and implemented internal controls for accounts and record keeping.  
Initiated and developed computer data bases using rbase for customer service and accounting.
Worked with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries.
Recommended and implemented new and improved systems which enhanced and expedited relevant procedures.
Conducted research for cost effective procedures for processing company sales.
Processed all correspondence with commercial accounts.
Analyzed statements for both accounts payable and receivable to insure accuracy. 
Maintained multiple expense accounts.  
Compiled reports/spreadsheets on account aging, attendance records, commissions, expense, and profits/loss for upper management.   
Represented company at seminars and home shows.

Comptroller Assistant

Experienced Accountant with a demonstrated history of working in the accounting industry. GAAP, Skilled in General Ledger, Small Business tax planning, Financial Documents, Crisis Management, Quickbooks, ACS, Ultratax, Payroll Processing, MOS, Tax Filing for Corporate and Personal, Business set up and classification, Managerial Finance. Strong accounting professional with a Bachelors Degree in Business focused in Accounting major from Detroit College of Business.

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