Art Storefronts

*Creates marketing materials such as graphics, video content, and video tutorials.
*Continuous learning and working with various types of software for digital marketing.
*Maintaining a marketing database such as weekly sales reports and email reports.
*Creates social media content.
*Zoom Webinar Admin
*Create, edit and maintain landing pages for Zendesk and WordPress

Content Marketer

GVACO-Recruitment Team

I designed, developed and modify data infrastructure that accelerate the processes of data analysis and reporting. 

I helped on developing standards of operation when handling and archiving datas.

I am maintaining the data management plans and instructions for operating complex business systems.

Tools used:
Boomtown CRM
Google sheet, Docs, Slide and Form
Microsoft Excel, Word, Power Point
Success Website
Skyslope
ZTE
Dotloop
Trello
Ringcentral
Callrail
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Graphic Design Tools:
Canva
Photoshop
Premier (video)
Movavi (video)
And Many More

Data Manager

HSBC

Assist customers through telephone banking. 

Helping customers on their statement of account, process payment, offer banking services and all general inquiries relating to their bank account.

Make sure to meet customers satisfaction and can do extra mile. 

Off the phone tasks: 
- Able to monitor calls. Check if team member calls meets the standard bank procedure, making sure the account security protocol has been followed and we they missed the list making sure to escalate to the assigned manager.
- Check team stats such as call handling, call resolution, call time handling, ang making sure they are meeting the call quality.
- Update team members personal folders, such as making sure that their contact information's are accurate, checking their attendance, making sure everyone's completing training to meet the companies standard and many more.

Able to work under pressure by completing requirements for weekly audit to our risk management.

Financial Advisor

Verizon STS

Customer Service Representative at Verizon.
Handle customers accounts, understand their bills, update the services with their consent, right-sized their needs. And do basic troubleshooting on customer device such as cable box, HSI or fiber optic internet connection, phone line and more..

Customer Service Representative

Printerifix

Website: https://printerifix.weebly.com/
https://printerifix.wixsite.com/printerifix
Page: https://www.facebook.com/PrinteriFix

Entrepreneur / Visual Graphic Designer

CREATIVE WORK & GRAPHIC DESIGN🪄
➡️ Creates marketing campaigns in print and digital formats.

SOCIAL MEDIA MARKETING & MANAGEMENT 📲
➡️ Administer the company’s social media marketing.
🎥 Video editor: Reels, Tiktok, Youtube Shorts, and Corporate videos

GENERAL: ADMIN
✉️ Manage emails
➡️ Respond to emails
🗓️ Manage calendar
➡️ And More...➕

Taplio

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