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Clara Toombs

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Lacking a strategy to convert leads into paying customers? Drowning in data but unclear as to where and why you are losing customers? Struggling to show ROI from your new email marketing platform, without clear metrics? You're not alone. The journey from startup to scale-up has so many hurdles. But imagine if there was an easier and more powerful strategy tailored just for your business, a strategy that turns these challenges into opportunities for growth. With over 15 years of experience crafting high-impact customer engagement strategies for industry giants like Hotels.com and MoneySuperMarket, I’ve turned my focus to the real engine of our economy: startups and scale-ups. I believe in making corporate-level strategies available to everyone, so that you can benefit from the same tools and secrets that corporates use to succeed. Why? Because I’ve seen too many passionate businesses fail not from a lack of vision, but from a lack of accessible, understandable, and actionable strategies. Having worked with numerous startups and scale ups, I realised there are 3 main challenges: 1. The Spray-and-Pray Approach: Overwhelming your audience and diluting your message. 2. Tech Complexity: Being lost in the maze of platforms, making a unified customer experience feel impossible. 3. The Strategy Gap: The absence of a simple yet effective strategy to convert leads into paying customers. So that's why I developed the IMPACT Method, which is designed to: 1. Optimise your ROI by effecitvely using your email/CRM platform. 2. Identify and fix the gaps in your customer journey. 3. Streamline your metrics for super clear insights. 4. Empower you with a high-conversion strategy that supports your business needs and goals. Results speak louder than words. My clients have seen transformative success: A 600% boost in engagement. Savings of £84k with strategic platform consolidation. A new email flow that turned 0 sales for months into a $15k in the first send. Would you like similar results? Send me a direct message here on LinkedIn and let's have a chat. Services: Free deliverability check Email platform & deliverability audits Customer Journey Workshops (bespoke) Customer Engagement Strategies Implementation Consultancy Support in Hiring for CRM Team Members Customer Journey Workshops (training for in-house staff) In addition, I am a dedicated executive coach for marketing professionals looking to achieve significant career growth, either within the corporate setting or as self-employed.

Check out Clara Toombs's verified LinkedIn stats (last 30 days)

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Clara Toombs's Best Posts (last 30 days)

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Our first Female Agency Collective lunch event sold out in under 24 hours. The feedback? 🔥 The energy? ⚡️ The demand for more? Loud and clear. So this summer, it’s back and we’re opening up one sponsorship spot for a brand that wants to be in the room with the most influential women in the agency world. We’re talking founders and leaders across: ✨ Performance ✨ CRM & Email Marketing ✨ Ecommerce ✨ PR ✨ Content & creative They’re the ones spending budgets, influencing DTC brands and shaping the next chapter of agency innovation. If your brand wants to connect with women who move fast, make decisions and support rapid growth - let’s talk. 📩 DM me or drop a comment below 👇🏽 And shout out to my partners in crime: Hannah Spicer (she/her) Naomi Davies

Profile picture of Hannah Spicer (she/her)

Hannah Spicer (she/her)


Cast your mind back to March. Do you remember posting about International Women’s Day? Now, there's an opportunity to turn that support into meaningful impact. Clara Toombs, Naomi Davies, and I are gearing up for the next Female Agency Collective lunch this Q3, and we're looking for a sponsor to partner with us. Our first event was a sell-out success in under 24 hours, with glowing feedback from attendees and growing demand for more. We’re now building an engaged, influential community of women-led agencies—and momentum is only building. If your brand works with e-commerce businesses, this is the room you want to be in. Our attendees run agencies across CRM, Performance, Ecommerce, Social Media, PR, and more—all working directly with your target audience: fast-growth e-commerce brands. This is more than sponsorship—it’s a chance to show up, stand out, and connect with the leaders shaping the future of e-commerce. Want to learn more? Drop me a DM and let’s chat.


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