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Hello 👋🏾 and thanks for stopping by! I'm a multi-functional support consultant in the Personal Lines Insurance industry currently, dedicated to driving process and underwriting improvements and optimizing ease with reduced effort. With a deep understanding of the insurance landscape and licensed in 42 states, I bring extensive expertise to streamline operations and enhance client experiences. As an accelerated learner, I have a natural aptitude for quickly grasping software, programs, and processes, allowing me to implement innovative solutions that boost efficiency. I thrive in collaborative or independent settings, leveraging my strong communication skills to build productive relationships and work seamlessly with cross-functional teams. I'm known for possessing natural leadership qualities, uplifting and coaching peers, or being a consultative SME to other departments. I know how to remain tactful and diplomatic even when positive intent no longer exists. My passion lies in analyzing existing processes to identify areas for improvement, implementing strategic changes that drive measurable results, and creating training materials on tailored best practices. Although I adore problem-solving, I prefer taking proactive measures to prevent issues from occurring in the first place. I love being a ribbon that ties different departments together to communicate and share the impact and value between each other. I aim to create a pleasant and exceptional client or stakeholder experience internally and externally. If you're seeking an analytical, tech-savvy, ETHICAL, and dedicated success or onboarding specialist, personal lines underwriter, or quality analyst who can accelerate your team's performance, be a liaison between departments, and modernize processing operations, let's connect and explore how I can contribute to your organization's success.
Check out Khristyle (Crystal) L.'s verified LinkedIn stats (last 30 days)
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