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I specialize in driving customer lifetime value and reducing churn, helping consumer brands achieve lasting success by building valuable customer experiences. Key Career Highlights: -> Grew annual revenue from zero to $3M+ in 4 years as Head of Marketing at a restaurant company -> Achieved 3 consecutive years of profitable growth -> Built a loyalty program from zero to 15,000+ members, which drove 9% ($300K+) of annual revenue -> Increased customer lifetime value to $3,188 from a $25 average order -> Maintained a 99% customer retention rate I believe sustainable business success comes from balancing retention with acquisition. I value genuine connections and love collaborating on innovative solutions to business challenges. Let’s connect to explore retention strategies that deliver real results!
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