Derrick Robson's Linkedin Analytics

Razorblue Group is a leading IT solutions provider that serves a diverse range of clients across various sectors and industries. As a Client Support Engineer, I have been working with this dynamic and innovative company for over a year and a half, applying my analytical and customer service skills to deliver high-quality technical support and problem resolution. I have almost five years of experience in the IT support field, and I hold a Bachelor of Arts degree in Architecture, which gives me a unique perspective and a creative approach to solving technical challenges. I also have multiple certifications from LinkedIn that demonstrate my proficiency and professionalism in customer service, communication, managing customer expectations and most recently AI. I enjoy working with a collaborative team of engineers, technicians, and managers, who share my passion for innovation, excellence, and customer satisfaction. I am always eager to learn new technologies, tools, and best practices, and to contribute to the continuous improvement and growth of Razorblue Group. My goal is to leverage my technical and customer service expertise to provide effective and efficient solutions that meet the needs and expectations of our clients.