Equinix

- Managing a diverse portfolio (various sectors) of existing clients while successfully acquiring new accounts ('new logos') demonstrating a strong balance between client retention and business development. 
- Leading cloud solutions including AWS, Google Cloud, Oracle Cloud, and Microsoft Azure, enabling the delivery of cutting-edge technology solutions to customers.
- Providing mentorship and leadership to cross-functional teams within the organization, creating a collaborative environment that enhances company culture and project outcomes.
- Specializing in architecting complex, tailor-made solutions that align with organizational needs and objectives, ensuring client satisfaction. 
- Managing the full sales cycle.

Account Executive - Mid Market Sales

Copilot Coach

Co Author

TELUS

- Exceeded sales quotas consistently throughout 2022-2023, the approach involves performing inbound and outbound IT sales at a high volume while implementing effective negotiation and selling strategies.
- Diagnosing and resolving complex IT related issues, including network, equipment, and software issues.
- Collaborate and present frameworks to senior business analysts to provide actionable recommendations for improving business operations, by that we successfully implemented a training program for employees of different departments.
- Mentoring customer service, client account management, and technical support representatives.
- Implemented effective marketing retention strategies to cultivate a loyal customer base and promote repeat business.
- Successfully saving churning customers by leveraging hard-core negotiation skills to create beneficial sales opportunities.

Loyalty and Retention Specialist 

CIBC

- Filing reports for any fraud losses and contesting the transactions adequately.
- Keeping up with new fraud trends at all times and find a way to minimize bank losses. 
- Educating clients how to prevent fraud. 
- Promoting various bank products to customers for possible additions.
- Aiding and mentoring many representatives to complete a complex task. 
- Paying attention to account details including account activity, credit bureau and the IP addresses to determine legitimacy of transactions.

Fraud Analyst

Gatestone & Co.

- Successfully recommending and selling company receivers to resolve consumer pain points. 
- Attentively listening to customers' needs, providing adequate help and ensure that the right steps are taken to resolve urgent issues.
- Performing chat support role to assist clients. 
- Thoroughly troubleshooting various systems including televisions, receivers, networks and interfaces.
- Aiding customers with hardware and software related issues.

Technical Support Specialist

Account Executive @Equinix | LinkedIn Top Voice: People Management | Leadership and Career Development Advocate | Road to 10K🚀

As a seasoned problem solver with extensive professional experience, I have consistently demonstrated exceptional performance and leadership by example. My innovative mindset has been instrumental in finding creative solutions to complex challenges throughout my career.

As an advocate for effective leadership, I explore the nuances of successful leadership styles, strategies, and techniques. I provide practical insights and actionable advice that inspire individuals to develop their leadership capabilities, foster team collaboration, and drive organizational growth. 

With a proven track record of engaging and informative content, I strive to empower individuals and organizations to achieve their fullest potential.

Nobody ever uncovered new paths by walking the same old ones.

Stop assuming expertise is the final stage; in reality, it can limit our vision.

Even when we think we know it all, the beginner’s mindset reminds us of the vast unknown ready to be discovered.

It's not about losing your knowledge; it's about remaining open to growth.

So next time you feel certain about your approach, pause and consider the beginner's lens.

✌️ Cheers to embracing the beginner's mindset

***************
Ring the 🔔 and follow Jad Andraos for more content like this.
♻️ Repost to spread the message.

Jad Andraos

Persistence is your secret weapon.

Think about this: Training for a marathon isn't just about the long runs; it's about handling what goes wrong in a split second. 

This isn't just about physical endurance—it’s a mental game of staying sharp when it counts the most.

Here’s the real talk:
↳ It's not about nailing every step perfectly. It's about keeping your cool when things go sideways and learning from every slip.

Next time you're up against a big goal, remember the marathon mindset. 

Prepare thoroughly, stay alert, and adapt quickly.

✌️ Dig deep and push forward. 

******************
Ring the 🔔 and follow Jad Andraos for more daily content
♻️ Repost to spread the message

Simplicity is the ultimate sophistication.

Think about it: When we strip away the clutter, what's left gets the spotlight. It's not just about doing less; it's about making the important stuff hit harder.

Here’s the deal:
👉 It’s not cutting for the sake of cutting. It’s about honing in on what truly drives results and giving those things everything we've got.

Next time you look at your workflow or team structure, challenge yourself to remove one thing. Just one. You might be surprised how much smoother everything runs.

✌️ Simplify to strengthen. 

*************************
Ring the 🔔 and follow Jad Andraos for more daily content
♻️ Repost to spread the message

Nobody ever fueled innovation by only supporting those who struggle

Let's rethink our focus; nurturing top performers is just as crucial as helping those behind

Each time we pour energy only into correcting weaknesses, we miss the opportunity to push boundaries with those who can excel

↳ It's not about neglecting anyone; it's about ensuring that high achievers have the resources to lead the way

Next time you plan your team's development, remember to bolster those at the front as well as those catching up

✌️ Elevate everyone, and watch your team's potential soar!

*************
Ring the 🔔 and follow Jad for more daily content.
♻️ Repost to spread the message.

Nobody ever navigated uncertainty by standing still.

Let's rethink our approach; mastering uncertainty requires us to engage actively with the unknown.

Here’s how we can build resilience and adaptability:

👉 Stay Informed: Remain alert to changes and potential impacts on your industry.
👉 Plan Flexibly: Develop strategies that allow for quick pivots and adjustments.
👉 Encourage Open Communication: Create channels for team members to express concerns and share insights.

It's not about predicting the future perfectly; it's about preparing to handle whatever comes.

Next time uncertainty looms, remember to strengthen your adaptability muscles.

✌️ Happy Friday!

*****************
Ring the 🔔 and follow Jad Andraos for more daily content
♻️ Repost to spread the message

Leadership demands not just vision but vigilance in understanding others

Here's how thoughtful leaders work to reduce judgmental biases:

🔸 Active Listening
↳ Failing to grasp the full context by interrupting or formulating responses prematurely
↳ Ignoring the emotional undertones that are as telling as the words spoken
↳ Overlooking the importance of engaging with the speaker to confirm understanding

🔸 Objective Criteria
↳ Making decisions based on gut feelings rather than established metrics
↳ Not providing clear, consistent standards for evaluating team performance
↳ Allowing subjective biases to overshadow fair assessment processes

🔸 Seek Diverse Perspectives
↳ Neglecting the enrichment that varied viewpoints bring to problem-solving
↳ Failing to actively include or consider insights from all team demographics
↳ Undervaluing contributions from individuals outside the typical decision-making circle

🔸 Reflect on Your Biases
↳ Overlooking how personal experiences and cultural background shape perceptions
↳ Resisting the discomfort that often accompanies confronting personal prejudices
↳ Failing to regularly challenge and update one's own viewpoint to foster inclusive leadership

How are you actively working to ensure that your leadership reflects careful thought and fairness?

✌️ Happy Monday 

****************
Ring the 🔔 and follow Jad Andraos for more content like this.
♻️ Repost to spread the message.

I often work with global teams, and it's harder than you think—but absolutely rewarding when done right.

Mastering the art of collaboration across time zones and cultures is crucial

Here's how to enhance teamwork and efficiency in global settings ⤵️

🌍 Over-Communication
• Regular updates to keep everyone in the loop
• Clear, concise messaging to minimize misunderstandings

🕒 Flexible Scheduling
• Accommodating different time zones
• Balancing meeting times to ensure inclusivity

🔗 Utilization of Collaboration Tools
• Leveraging platforms like Slack, Zoom, and Asana
• Integrating tools that support seamless teamwork

🤝 Building Trust
• Encouraging transparency and openness
• Recognizing and respecting cultural differences

Oh, and don't assume that everyone is on the same page.

How do you manage the complexities of working with international teams?

*****************
Ring the 🔔 and follow Jad Andraos for more daily content
♻️ Repost to spread the message

Confidence isn't about perfection

Think about this: When you understand what needs to be done and jump in with both feet, that's where real confidence begins.

It's not about mastering every detail beforehand; it's about embracing the process and improving along the way.

Here's the straightforward truth:
↳ It's not about being the best right out of the gate. It's about having a clear grasp of your tasks and tackling them head-on, regardless of your initial skill level.

Next time you're facing a new challenge, don't wait until you feel ready. Start where you are, use what you have, and learn as you go.

✌️ Act with intention, not hesitation.

********************
Ring the 🔔 and follow Jad Andraos for more daily content
♻️ Repost to spread the message

Nobody ever saw the whole picture by looking in just one direction

Stop viewing different perspectives as contradictions, because in reality, they're layers of a deeper truth

Even when they challenge our views, they enrich our understanding and ultimately broaden our horizons

It's not about defending our own stance (needs openness); it's about embracing a more comprehensive view

So next time you encounter an opposing idea, don't dismiss it 

✌️ Go explore those multiple truths!

******************
Ring the 🔔 and follow Jad Andraos for more daily content
♻️ Repost to spread the message

Ever notice how some conversations feel like monologues in disguise? 

Here's a quick reminder: interference isn't just cutting someone off mid-sentence

It's dominating the dialogue, ignoring their input, and cutting off their thoughts before they blossom

Every chat is a two-way street, so why turn it into a one-lane road? 

Give dialogue space.

✌️ Have a great day

*******************
🔔 Follow Jad for more daily content 
♻️ Repost to spread the message

Two of my favorite books of March 2024, a blend of the wisdom from 1854 years ago and a modern guide to embracing AI by Professor Ethan Mollick.

Check it out in Copilot Coach - an AI growth mindset Newsletter

#ai #generativeai #copilot

Taplio

Jad Andraos's Linkedin Analytics

Jad Andraos

What is Jad talking about?

Jad Andraos's Best Posts (last 30 days)

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Jad Andraos's Linkedin Analytics

Jad Andraos

What is Jad talking about?

Jad Andraos's Best Posts .css-qqfgvy{font-size:var(--chakra-fontSizes-md);}(last 30 days)

Want to drive more opportunities from LinkedIn?

Jad Andraos's Linkedin Analytics

Jad Andraos's Best Posts (last 30 days)