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Results-driven and detail-oriented Implementation Quality Control Analyst with a proven track record of ensuring compliance and driving process improvements. Experienced in conducting quality assessments, implementing control procedures, and collaborating with cross-functional teams. Skilled in risk identification and implementing corrective actions to optimize implementation projects and ensure client satisfaction. Recent Accomplishments: * Cultivated a partnership with Mercer University to introduce and sustain Lean Six Sigma and Project Management programs at ADP, including developing marketing materials and conducting recruitment efforts. * Improved auditing team accuracy from 80% to 98% within 60 days by creating scalable knowledge bases that aligned with legal requirements across 23 states. * Updated and reconciled 400 financial policies for D&O, EPLI, and E&O, mitigating fiduciary, criminal, and transactional risks for aviation, marine, and construction companies. * Cleared 6 months of lapsed policies in under 3 months and implemented control systems to maintain 100% up-to-date policies thereafter. Skills/Areas of Expertise: ➤ KYC ➤ Regulatory Compliance ➤ Anti-Money Laundering ➤ Fraud Analysis ➤ Process Optimization ➤ Team Training ➤ KPI Development ➤ Client Engagement ➤ Account Management ➤ Strategic Thinking Get in Touch: I thrive in diverse, collaborative environments where my analytical, communication, and problem-solving skills contribute to meeting targets and deadlines. I'm open to connecting with like-minded professionals to discuss new ideas, opportunities, or industry insights. Please feel free to reach out to me via LinkedIn or email me directly at [email protected].
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