Josephine Giaimo's Linkedin Analytics

Prospective Clients and/or Employers: I lead, manage, and direct awesome teams that change the lives of users for the better. I am interested in talking to you if you have any interest in solving your business problems and user-centered problems simultaneously. I consult, coach, and/or mentor junior researchers and/or designers, and anyone who wants to understand and apply strategic user experience research, design, and related disciplines better. I advise executives and managers who are looking to achieve business outcomes while improving the lives of the users of their products and services. There's no contradiction here, only alignment and opportunity for success. Industries: Besides the healthcare IT and insurance industries, I am available for consultations in other verticals, including IT, telecom, chemical, non-profit, and additional. Confidentiality: Most of my previous work is covered by NDAs, non-compete agreements, is confidential, or ITAR restricted or similar. Feel free to ask me to sign an NDA as needed so that you can feel confident about our conversations. Background: I began my career in data science, spending six years working as an actuarial specialist for the finance industry. I learned how to design and research early, while working full-time on several pioneering grant-funded research projects at the Computerized Conferencing and Communications Center at the New Jersey Institute of Technology. During that time, I worked on my Master of Science degree at night, specializing in Human-Computer Interaction, and performing original research in AI. Since then, I have focused on improving the user experience. My experience includes consulting for Google, ChaiOne, AT&T, Avaya, Illinois Institute of Technology Research Institute, Bell Communications Research (now iconectiv), and user-centered contributions in pharma, chemical, financial, and healthcare IT. My goal has always been to provide evidence-based user experience design, research, and writing that exceeds organizational goals. In recent years, I have led the growth of the UXPA NJ chapter, and also chair the strategic planning committee of the Princeton ACM/IEEE Joint Computer Science Society. Expertise in robotic process automation, neural networks, and expert systems. For AT&T, I co-authored the system requirements and UI of an expert system that reduced the training time of expert trouble-shooters by more than 75%. Please read my case studies and portfolio which are attached to my profile below.