Larry David Deutchman's Linkedin Analytics

🧿“The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.” —Sir Richard Branson ▶ KEY-VALUE OFFERING: My passion aligns with my professional record of putting the customer first. My expertise lies in guiding customers through the sales process into the support phase. I enjoy strengthening relationships with people with experience in automotive sales, retail, and financial services sectors. I serve as the voice of the customer—ensuring the product or service matches the customers’ needs while acting swiftly to ensure operational efficiency and resolve problems as they arise. Additionally, I take my role as a personal advocate for the customer with a mission to build a pipeline of committed customers to the brand and build relationships with new customers through sincere support and advocacy. ▶ CUSTOMER-CENTRIC APPROACH TO HIGH-TOUCH SALES AND RELATIONSHIP-BUILDING: ● Accelerate brand loyalty as a trusted advisor and work alongside upper management to promote customer retention and overall positive experience with the brand. ● Mentor employees as established and well-respected team players with natural communicative ability. Excel at sales and customer relationship management. ● Support brand goals and maintain optimism for sharing the company’s message through product expertise and hands-on customer care. ● Integrate high-touch sales strategies into work, applying soft skills to excel in relationship management and address clients’ needs. Recognized by senior leaders and loyal customer following for building trust and going “above and beyond” the call of duty. ● Leverage diverse experience with a common thread across roles being a highly specialized focus on the customer experience. ● Surpass metrics by maintaining expertise in products and services to offer customers options, assist with questions, and suggest best products for their needs. ▶ HOW I DRIVE EXCELLENCE: With a people-focused mindset and an approachable communications style, I foster a collaborative, team-oriented work environment with a mission to provide the highest quality experience for customers. I always go the extra mile to fulfill customer needs, striving to resolve problems as they arise, and have quickly built a large base of loyal customers. Using my diverse experience to inspire others that follow in my footsteps, I relish the opportunity to mentor and coach peers at any level to help them achieve their professional aspirations.