The Intern Group

Coordination of Events (research; source and negotiate participation of speakers and promoting partners; agenda management; research and scriptwriting; roll-out and delivery of event; cross team collaboration for promotion and follow up).
Cross team and cross functional support (including partnership management; project management).
Influencer marketing (including negotiations; partnership management; project management; success management).
Third party management (including TikTok, Instagram & Facebook, and other third party advertisers; vendor profile and product updates; contract negotiations; account management and follow up).
Production of the company podcast (speaker recruitment; agenda management; research and scriptwriting; content upload and writing accompanying blurbs; cross team collaboration for edition and promotion).
Project lead, including global teams (based in +3 different time zones).
Social media management (including TikTok, Instagram, Facebook, Threads, YouTube and LinkedIn; key performance metrics measurement and analysis; paid social media advertising plan support; content ideation, scripting, recording, editing and scheduling; community management; email marketing campaign support).

Marketing Consultant

Regional Experience Manager in North and South America

Budgeting, planning and execution of weekly events for diverse stakeholders including customers, managers, employees and partners.
Complaint and Emergency management.
Coordination of International Students' pre-arrival logistics, induction, settlement, welfare and departure (+150 nationalities).
Creation, roll-out and delivery of informative meetings such as Webinars, Orientation days, Professional Development Workshops and City tours.
Europe and Africa Regional Feedback Manager: Internal and external feedback recollection, analysis, and improvement suggestions.
Management of local partnerships and negotiations.
Project lead, including global teams based in different time zones.
Social Media coordination, Community management, Newsletter edition.

International Student Experience Coordinator

Flemings Mayfair Hotel

Administrative support.
Communication and follow-up of KPI's and targets.
Cross functional collaboration (Concierge desk, Bell desk, Night shift, Guest services, Events, Sales & Marketing and Food & Beverage).
Guest welfare and complaint management.
People management and Team leadership including training, support and motivation.

Reception Shift Leader

Andaz London Liverpool Street 

Administrative support.
Communication and follow-up of KPI's and targets.
Cross functional collaboration (Concierge desk, Bell desk, Night shift, Guest services, Events, Sales & Marketing and Food & Beverage).
Guest welfare and complaint management.
People management including training, support and motivation.

Front Desk Receptionist

Gelato go

Administrative support.
Communication and monitoring of KPI's and objectives.
Multifunctional collaboration (cash, kitchen and administration).
Wellbeing of clients.

Food Counter Clerk

Cervecería Antares

Administrative support.
Communication and monitoring of KPI's and objectives.
Multifunctional collaboration (cash, kitchen, reception and administration).
Wellbeing of clients.
Upselling.

Waitress

Savoy Baur en Ville

Multifunctional collaboration (cash, kitchen, and reception).
Wellbeing of clients.
Upselling.

Banquet Server

Puro Pilar Eventos

Receptionist in various social events. 
Multifunctional collaboration (kitchen, cloak room and valet parking).
Welcome and wellbeing of clients.
Complaint management.

Receptionist

Hotel Hesperia Lanzarote

Administrative support.
Follow-up of KPI's and targets.
Cross functional collaboration (Concierge desk, Bell desk, Night shift, Guest services, Events, Sales & Marketing and Food & Beverage).
Guest welfare and complaint management.
People management including training, support and motivation of other interns.

I'm a passionate and creative professional with a unique blend of experience in hospitality, event planning, marketing, and more! I thrive on crafting unforgettable experiences that leave a lasting impression.

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Melanie Konst's Linkedin Analytics

Melanie Konst

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Melanie Konst

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Melanie Konst's Linkedin Analytics