Coalfire

Senior Solutions Architect - Salesforce

Xede Consulting Group

Senior Business Analyst

Kronologic

Sr. Solutions Architect

Revenue Operations Manager

Actian

Technical Manager, Revenue Operations

Sr. Business Analyst

Aptage

Working with founders in development of customer acquisition, retention, and deployment strategies.  Also serving as the Salesforce.com administrator.

Salesforce Administrator/ Business Analyst

GasPedal

Defined corporate KPI's. 
Served as product owner for Salesforce standardization project. 
Streamlined renewal, engagement, knowledge management, and pipeline models.

In a short six month engagement prepared the core of the business to scale 10x using operational best practices.

Senior Business Analyst (consultant)

Sprinklr

Led standardization effort for enablement service model, process often identified by clients as a strength in our service.

Designed and deployed a continuous improvement process supporting centralized oversight counterbalanced against a highly dynamic and adaptive environment. Process specifically engineered to keep pace with the platform and changes to the social media landscape.

Operations Analyst -professional services

Enablement Product Expert: Listening, and Reporting

Implemented sprinklr utilizing business process discovery/design, and project management. Supported fortune 100 companies in deployment of sprinklr's enterprise social software by mapping current state business process to post deployment objectives. Also consulted with clients on business process design and optimization to ensure platform adoption and success.  

Successfully enabled and supported global cross functional business units and teams in the following areas:

Social Customer Care
Social Selling
Public Relations
Legal
Marketing
Human Resources
Product Marketing Teams
Product Development Teams
Research and Development Teams
Advocacy Teams
Executive Social Support
Operations
Agency partners

Consultant

Salesforce Marketing Cloud

Worked with Fortune 100 (F100) accounts to define, execute, and deliver strategy using the Salesforce Marketing Cloud suite. 

Designed holistic strategic level plans supported by tactics: defining, building, and measuring Social Media programs. 

Worked with client side executive leadership and operations teams to deliver social media strategy enabling the Salesforce Marketing Cloud Suite. 

Delivered consulting services to bridge the gap between social strategy and program execution - KPI development, readiness assessments, social strategy definition, initiative planning, solution mapping, and program governance.

Worked closely with internal product support and development teams to capture and identify product needs enabling customer success.

Project Management directing and managing resources to deliver technology implementations on time and on budget.

Developed KPI's using Social Media data providing predictive analysis for sales, service opportunties, and network growth areas.

Designed statistical benchmarks to identify trends, opportunities, lingusitic patterns, and correleations with external datasets.

Senior Consultant

Elevation 2.0

Developed an innovative social media consultancy business. Using tools like Radian6 to produce actionable intelligence from social media data for a wide subset of industries.

Booshaka- Product Development/ Consultant

Nakate- Business Development Consultant

Partner

Nostrum Inc.

Provide reports and support in various industry's pertaining to Marketing strategies. Actively provide social monitoring and community management services for clients using tools such as Radian 6. 

Highlights: 

Generated over 5 million impressions on twitter alone for client in 4 weeks. 

Grew Facebook and Twitter communities over 2,000 new fans in less then 4 weeks from 0. 

Demonstrated value of Social Media for brand using actual sales.

Social Media Coordinator

Developed and deployed a lightweight continuous improvement process merging Six Sigma principals with TQM to support scalable growth in a dynamic environment.

Experienced Social Strategist, with a strong statistical background providing solutions in a variety of industries. Specialized skill set in leveraging Social Media data to extract business intelligence, identification of statistical correlations, and development of online communities. 

Previous work includes cross analysis of two national campaigns for summer blockbuster movies. Accurately predicting sales, identifying detraction points, and identifying success points, validated by traditional market research within the margin of error.

Placed over $1MM in ads in the digital space.

Taplio

Mike H.'s Linkedin Analytics

Mike H.

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Mike H.'s Linkedin Analytics

Mike H.

Want to drive more opportunities from LinkedIn?

Mike H.'s Linkedin Analytics