Cocoon Creations

Cocoon Creations is an award-winning agency focusing on the creation of bespoke and beautiful mobile solutions with world-class standards. We design and develop custom and complex applications for iOS & Android devices, along with web systems, having performance, quality and user experience in mind. We also provide business & technical consulting services to new and
established businesses, as well as customised system integrations to help businesses with their digital transformation strategy. We are the market leaders in Cyprus, holding the largest portfolio of apps, having served more than 80 international clients in 13 countries.
Responsible for customer acquisition, customer relationships, product consultation, marketing activities, social media management, creating ideas and managing projects.

Co-Founder & CEO

Crew

Responsible for customer acquisition, customer relationships, product management, marketing activities, social media management and creating ideas.

Startup Cyprus

Founding Member & Director

Cypriot Enterprise Link

The Cypriot Enterprise Link (CEL) is a youth-led organization aimed to connect and support the Cypriot entrepreneurial talent in order to form a local and a global entrepreneurial network supported by events, meetups, workshops and projects.
Through CEL we have run multiple initiatives such as the hack{cyprus} hackathon 2012 - 2019, the Insights Conference 2013, 2014, 2016, hack{cyprus} Summit 2018, hack{cyprus} Code Schools in 2013-2014 and multiple once-off smaller events.

Founding Member & Executive Board Member

TSYS

Responsible in developing and maintaining an internal budgeting and forecasting system for Prime Licensing Division, performing analysis and providing management with information on which management decisions are based.

Senior Financial Analyst / Accountant

Main responsibilities include leading and mentoring a team in Cyprus. Analyzing and understanding client’s incidents, problems and ensuring the necessary attention is given, to provide the best possible support.
Generating statistics for the team’s performance in accordance to client business agreements.
Reviewing and enhancing the procedures around incident and problem management.
Training team members in Cyprus, India, Netherlands and UK on the systems, internal processes and arranging training to be delivered by other teams.
Managing the supported clients and acting as an escalation point on incidents requiring further attention.
Acting as transition manager for new clients to ensure a smooth transition into the live environment.

Senior Incident and Problem Analyst / Team Leader

Main responsibilities included:
Analyzing and understanding client’s incidents and problems.
Managing communication with the clients and internal team to ensure a timely resolution of incidents and problems.

Incident and Problem Analyst

Avacom

Main responsibilities included providing technical support on internet services, server maintenance and network monitoring.

Support Helpdesk Assistant

Entrepreneur, business strategist, technology addict and in love with rock music. Having more than 16 years in the financial business and the technology services sectors. Co-Founder & CEO of Cocoon Creations and Crew. Founding member and executive board member of Cypriot Enterprise Link.

Specialties: Business Analysis, Business Development, Relationship Management, Process Management, Project Management, Operations Management, Service Delivery, Financial analysis, Product Marketing Consultation.

Taplio

Michalis Strouthos's Linkedin Analytics

Michalis Strouthos

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Michalis Strouthos's Linkedin Analytics

Michalis Strouthos

Want to drive more opportunities from LinkedIn?

Michalis Strouthos's Linkedin Analytics