PME max

J’aide les patrons de PME à retrouver (et garder) le chemin de la prospérité.

Exemples de missions récentes : 
○ Mise en place d'outils de gestion (devis, marge, suivi) - secteur construction/démolition
○ Accompagnement de la transformation numérique et à l'élaboration de campagnes de marketing Growth (HubSpot, SEO, SEA) - secteur DIY
○ Mise en place d'une nouvelle structure organisationnelle et modification du mode de fonctionnement - secteur imprimerie


Types de missions effectuées : stratégie, organisation, structure, rentabilité, calcul des marges, politique de prix, politique d’achats, tableau de bord, rentabilité des investissements, gestion RH, rebranding (marque), partenariats, efficacité opérationnelle et amélioration des processus, commerce, marketing, Growth, etc.

SMB Expert - pour des PME plus prospères

HiPay

Crisis management at a global #payment provider.

HiPay ME is part of HiPay Group.

CEO Belgium (crisis management)

Crédit Mutuel Arkéa

Started and managed the first branch of the CFCAL, launched the credit consolidation mortgage loan activity in Belgium and proposed adjustments to the Belgian market.

Head - CFCAL Bank Belgium

CEDEC S.A. (Suisse-France)

SMB Expert

RCI Banque

Promoted to Director in 2012 having significantly increased sales and profitability through additional value to manufacturers. Successfully obtained 8 M€ to 12 M€ in annual commercial support from manufacturers to achieve targeted profitability, volume, and penetration. Managed manufacturers and key operational partners and the development of new partnerships, alongside new product developments and launches.
✓  Decreased cash outflow by 1 M€ per year through improved awareness of partnership costs structure.
✓  Achieved record-breaking figures for four consecutive years, with an increase of new contracts by 60% and loan portfolio volume up 130%, while instrumental in the steady achievement of targeted profitability.
✓  Strongly improved financial forecasting models and processes, as well as internal and partners’ dashboards.

Marketing Director

VANGUARD CONSULTING LIMITED

Supported (financial) service centers in their journey towards becoming Lean: customer-driven, efficient, and adaptive.

Lean Consultant

bpost

Quality Manager Retail & Financial Services

Self-employed

✓  Developed an innovative method in one-to-one marketing (personalized recommendations / Card Linked Offers) and a new transportation concept
✓  Researched, wrote and filed in person US patent application number 20040225509

Innovation in cards marketing method and product

Citibank Europe

✓  Negotiated an 8 M$ / 76% discount on the license price of selected solution.

Regional Data Warehouse Implementation Director

✓  Reestablished a European Quality network and standardized Quality KPI across Europe
✓  Reviewed the European data center allocation methodology and secured annual saving of + 2 M$.

Regional Quality Manager

✓  Developed a new strategy for the Diners Club card within Citibank Europe, leading to the divestment of Diners Club activities in eight countries that were losing over 30 M$ per year
✓  Participated as right-hand man in the completion of the sale, which generated over 15 M$ net profit

Regional Cards Marketing Manager

✓  Launched a reward point scheme and generated a 20% volume increase in one year
✓  Conceived the innovative concept of coalition card (multiple partners under one umbrella for added benefits) and launched two such products
	Increased threefold the customer’s acquisition response rate on key target files to over 25%.
	Drastically reduced time (from 3 months to 2 weeks) and costs to issue new co-branded plastics (strategic) through the conception and implementation of an innovative operational process.

Marketing Manager Diners Club

✓  Participated to 14 audits in the retail, private and corporate areas of the bank and successfully completed all five managed audits within targets

Senior Auditor

✓  Decreased funding costs by 25% and rate risk through the growth of a “credit card” saving product
✓  Increased revenues by € 500,000 through changes to processes and to customer interests’ calculation method.

Treasurer Cards

✓  Implemented (first Citibank worldwide) a state-of-the-art dynamic Asset and Liability Management (ALM) tool
✓  Devised and effectively implemented (second Citibank worldwide) funds transfer pricing on full balance sheet and generated a retail bank treasury Profit & Loss result; this drastically changed the bank’s insight on products profitability and led to the divestment of a business unit
✓  Designated head of the Product Development committee, introduced a successful zero coupon bearer bond and proposed in person a fully flexible periodic payments deposit product

Treasury Officer Citibank Belgium

I help small businesses double their profit

I help small businesses double their profit - see my profile in French

vision - strategy - innovation - big picture and analytical - problem-solving

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