Paolo Papandrea's Linkedin Analytics

I help Customer Services and Contact Center executives to improve the performance and reduce the costs of their Customer Operations. I apply over 20 years of operational experience. ☛ Who I serve I serve Customer Operations professionals to optimise efficiency, increase effectiveness, revenue generation, customer loyalty and customer satisfaction. Are you outsourcing? Do you have your in-house call center? Let's jump on a call and discuss your current challenges ☛ Why a Temporary Manager? My goal is to empower you to no longer require my services ☛ Why Fractional? Addressing a specific issue doesn't demand a full-time role; it demands full attention ☛ Why Remote? It saves time and money that can be directed where they are most needed