Salesforce

Account Executive, Small Business

New American Funding

•	Recognized for top production, increasing Team Funded Units from $9M to $15M+ per month, Averaging 115% of quota 
•	Awarded  #1 sales team of the month out of 12-15 total teams nationwide. (Most recently in Jan, Feb, May, June, and July 2022)
•	Promoted to Sales Manager based on top-level production as an Individual Contributor with leadership acumen, and excellent time management/organization skills. 
•	Demonstrated skill as trainer and coach; Regularly asked to present sales training materials to 50-100 sales professionals.
•	Recruited, Managed, Developed, and Coached a team of 10-15 Senior Sales Executives in a Call Center Environment.
•	Implemented MEDDICC and Challenger Sale Methodologies.
•	Recognized as a self-taught subject matter expert on products, guidelines, organization, customer service, and sales strategy.
•	Developed detailed, relevant reporting and collaborative call reviews to increase production of Individual Contributors.
•	Calculated pricing structures and negotiated with IC’s to hold maximum profit margin while facilitating closings.
•	Lead daily team meetings to effectively communicate goals and expectations, train on sales tactics and best practices, and present relevant updates on market/industry changes, product guidelines, and innovative sales strategy.
•	Engaged in regular 1:1 sessions with direct reports that increased transparency and communication while empowering team members to collaborate on improvements and agree on achievable individual goals to drive their success.

Sales Manager

•	Exceeded goal in 22 out of 25 months, averaging 120% of quota and $1.8M billed per month.
•	Top Producer Award, July 2019 & October 2018 - Top individual biller out of 200+ Sales Executives
•	4.76/5 Star Average Client Satisfaction -based on over 200 individual reviews.
•	Proactively solicited new business by converting competitive marketing leads into refinance and purchase transactions. 
•	Actively developed and maintained a network of relationships as a source of new business to meet/exceed quota.
•	Accurately forecasted projected revenue for monthly/quarterly goals analysis.
•	Practice Solution Based Selling and negotiated pricing with clients to maximize revenue. 
•	Assisted Management by mentoring new hires, sharing best practices, and collaborating with peers to boost team sales.

Senior Sales Executive

Military Direct Mortgage

•	Prospected leads obtained through Lead Aggregates and personal connections.
•	Worked with veterans to understand and meet financial goals, reviewed financial and credit data; worked closely with processing and closing of deals in a small-business atmosphere. 
•	Consistently achieved top production in an underperforming branch.

Senior Sales Consultant

Homeward Residential, Inc.

•	Converted leads on current customers as well as cold leads through outbound contact into completed applications. 
•	Maintained timely and accurate records of all customer activity within SalesForce and Velocify.
•	Consistently finished in top 3 out of 50 agents in Deals closed per month.
•	Reliably produced accurate and complete files with follow up to clients throughout process to ensure timely closings and satisfied clients. Regularly received excellent customer survey results. 
•	Funded Balances of over $2M in three of first 4 active months.

Sales Advisor

Residential Credit Solutions, Inc

•	Earned promotion as the sole Team Lead of 20 negotiators based on top level production and subject matter expertise.
•	Ensured 20+ retention and liquidation negotiators produce high quality results through monitoring, coaching, and detailed reporting. 
•	Provided oversight on Compliance and Production including a weekly summary of 300-500 deals under active loss mitigation review; giving special attention to CFPB regulatory timelines, and HAMP partial package denials. 
•	Prepared and presented Excel reports focused on production and compliance to help improve performance. 
•	Served as a subject matter expert on internal processes and underwriting programs while maintaining personal production goals.
•	Trained both new hires and tenured agents to maximize productivity.

Senior Negotiator & Team Lead

•	Promoted from previous position after consistently leading my team of 8-10 in production and quality metrics.
•	Analyzing borrowers’ financial documents, calculating income, determining eligibility, and creating revenue through mutually beneficial workout solutions.
•	Developed and used critical thinking and time management skills which resulted in a demonstrated ability to drive deals that exceeded set goals. Achieved 100% of goal 6 out of 7 first months. Top performer on team for 3 of first 6 months. Terrific quality record, including 6 perfect months of QC scoring.

Retention Negotiator

•	Effectively managed contact and communication with delinquent borrowers, their attorneys, and realtors. 
•	Generated revenue by negotiating repayment plans and actively facilitating the completion of modifications, short sales, and deeds-in-lieu-of-foreclosure by politely leveraging negative consequences of late fees and foreclosure. 
•	Recognized for displaying a keen ability to quickly solve problems and professionally answer a wide range of questions in a fast-paced environment, maintaining control of sensitive conversations with delinquent borrowers.
•	Consistently surpassed set goals: Maintained a QC Average above 96%. Achieved 100% of goal 10 of 11 months.

Relationship Manager

I am a sales professional who succeeds by teaching myself something new every day. I strive to be the best by lifting up those around me. I love exchanging ideas with new people, so please reach out and introduce yourself!

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