Payne (Pei En) Hwang's Linkedin Analytics

Howdy! I'm a Salesforce expert with over 5 years of experience in process management, commission support, integration management, and cross-team collaboration, but I'm also an event organizer with several years organizing parties and collaborating in conventions for the anisong, rhythm game, and J-pop sub-culture community! As a Sales Operations Analyst at Foodee, I managed the entire Salesforce instance, from user onboarding to reporting to automation. I bridge communication between departments, enabling cross-function development that improves control and fidelity of data. I also curate backlogs to prioritize projects with the highest impact and the lowest lift. I have led review of data intake and processes to improve lead quality and increase funnel size by 30%, and contributed to a doubling in revenue over two years and reducing sales cycle times by over 25% by implementing best practices. I am always eager to learn new things, collaborate with others, and challenge myself. My goal is to help businesses grow and optimize their performance by using the best tools and practices. Let's chat about how I can help you!