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Some people like to watch the world burn. Me? I like to save people time and money with new technologies. I think that's why I've always been fascinated with new things. The internet revolution changed how we do almost everything, and I was along for the ride. Now, the AI wave is coming. Will it have a similar effect? Only if we build it right. That's why, in my career as a Product Manager, I've relentlessly pursued ways to streamline and simplify every product I've ever worked with. The easier it is to use a product, the more your clients will sing its praises (and use it, of course). When I release a new version of a product and hear customers tell me it will save them countless hours and relieve frustration, I'm as happy as a lamb. At T-Mobile, I have spent years working on making the T-Mobile for Business website the best it can be. Our current purchase flow is the most streamlined in the industry, with a bare minimum number of clicks to convert, and our conversion rates have skyrocketed as a result. Early on, I performed this role as a contractor, but my manager loved me so much that when my first contract ended and it couldn't be renewed, he worked with several other people on my team to get me a new contract under a different company so I could get back to work, then finally he just brought me on full time. I lead multiple cross-functional Agile teams and work closely with Development, Executive Leadership, Sales, Marketing, and Customers to deliver new product releases on a demanding schedule. I routinely manage 20+ people and utilize a combination of AI, machine learning, and user research to design new UI and UX components, write user stories and epics, create and maintain the product roadmap, drive strategy alignment organizationally, own the vision, and basically do whatever it takes to make my users' lives easier and turn them into customers for life. I love learning about new trends in technology and finding ways to integrate them into my product for the best possible user experience. I'm also an avid fantasy writer (22 published novels and counting), and a complete and total Dr. Pepper addict. You can reach me at peter.glenn1@gmail.com
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