Philip Swann's Linkedin Analytics

Experienced IT Principal Technical Consultant with strong delivery focused skills. Extensive background in application management across global customer service and retail industries. Skilled in business case development, ServiceNow (EAI), and agile and waterfall project lifecycle methodologies. Strong focus on Customer centricity throughout all stages of the system life cycle including requirements gathering, design, development, testing and implementation. Recognised ability to deliver multi-million dollar initiatives and improve operational efficiency through innovative solutions that align customer expectations with business needs. - This was pre-generated, and pretty much sums things up! Look at my profile, follow my hashtag #philgoesdeep to find out more