Groupe Gazechim

Responsable d'exploitation et développement SAV

Eberspächer Group

Dans le Secteur de la température dirigée,  Rentabilisation, renforcement des processus qualité SAV et développement du service avec comme base premiere
la satisfaction de nos clients (ISO9001)

Responsable SAV 

Groupe VITAMINE T

Improvement of profitability, Customers satisfaction and business development for Field services activity.
Field services Development with Single Service Support orientation.
Make a strong added commercial value with a team service.
Company Spirit  
Team Spirit
Technico-sales Spirit

Field Services Director

FABBRI GROUP France

Management of 20 Field Service Engineers and 3 Back Office assistants
improvement of the service, customers satisfaction (ISO9001/14001), computerization of the Field service reports and performance management.

HEAD OF FIELD SERVICE FRANCE (B2B/B2C-BU)

WILO SE

Management of 15 Field Service Engineers and 4 Back Office assistants
improvement of the service, customers satisfaction (ISO9001/14001), computerization of the Field service reports and performance management.

AFTER SALES SERVICE FRANCE POMPES SALMSON WILO GROUP (B2B/B2C)

Merck Millipore

Business development of 15 French department, improvement of the service and customers satisfaction (ISO9001/14001).

FIELD SERVICE ENGINEER - EAST of FRANCE (B2B/B2C)

LCIE (Laboratoire Central des Industries Electriques)

Metrology Engineer, Customers references calibration, improvment of measuring bench, Customers satisfaction, Field training development.

LOW FREQUENCY METROLOGIST (Quality Former)

LTE Raspail, Paris

BTS Maintenance Industrielle

BAC Electrotechnique option maintenance industrielle

	Management of national Field service engineers in business unit
	Field Competitive survey and audits
	Increasing the service level in ISO 9001/14001 references 
	Development of statistics of service piloting and customers satisfaction.


Taplio

philippe A.'s Linkedin Analytics

What is philippe talking about?

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}philippe A.'s Linkedin Analytics

What is philippe talking about?

Want to drive more opportunities from LinkedIn?

philippe A.'s Linkedin Analytics