Rasel Ahmed's Linkedin Analytics

Designing with Purpose. Leading with Empathy. Driving Real Impact. For over 18 years, I’ve dedicated my career to one simple but powerful belief: A product alone won’t win - you must deeply understand and serve your customers to truly build something meaningful. From telecom to e-commerce, aviation to AI, I’ve worked / partnered with global / fortune 500 brands like VISA Inc. and visionary startups to build experiences that don’t just function - they connect, inspire, and convert. What I Stand For -> People first: Every product, every touchpoint, every design decision starts with empathy. -> Data-driven creativity: Insights and research fuel innovation that moves metrics and hearts alike. -> Relentless impact: I measure success by the growth, loyalty, and joy we create for customers and businesses. My Journey Spent nearly 12 years at Telenor Group, where I learned, executed, and led strategies around exceptional product and service design, growth hacking with a focus on retention and engagement, and end-to-end customer experience management. Since then, I’ve driven product and design strategy at Delivery Hero through data analytics, led data science and insights at AirAsia Group, and headed customer experience, human-centric design, and insights at Central Group. Today, I bring this wealth of experience to my role as Co-Founder of Musemind (global UX agency) and Mentor Lane (global mentorship platform). Across 300+ clients + companies globally, my work has contributed to: ✅ $4.5B+ in revenue impact ✅ NPS soaring by 170%+ ✅ CSAT and CES improvements from 3 to 4.5+ ✅ Improve task completion rates from 50% to 95%. ✅ Cutting customer complaints by half ✅ Boosting conversion %, retention %, and lifetime value What Drives Me Design isn’t just about aesthetics. It’s about crafting human experiences that simplify complexity, spark connection, and empower users. Whether redesigning USSD systems or offline channels or superApp / digital product & services or SaaS or e-commerce, Fintech or creating AI-powered product journeys, my focus is on usability, performance, and empathy - the perfect balance that turns users into advocates. What I’m Excited About Building products that unlock potential - for customers, teams, and businesses. Innovating at the crossroads of UX, AI, and product strategy. Driving sustainable, user-centered growth that truly matters. And building the best mentorship platforms to help future leaders grow with clarity, confidence, and purpose. Let’s Connect > If you believe in designing with heart and delivering measurable impact.