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SVP Consulting Solutions

The Beryl Institute

Solutions Advisory Board

TiER1 Performance Solutions

Managing Director

ConverSage

Chief Experience Officer

Wellesley Partners, LTD

Partner

American College of Healthcare Executives

Regent

CRICO

Oversaw all product development, sales, and strategic alliances for this externally focused division of the Harvard-affiliated malpractice and patient safety organization. 

Responsible for the proprietary team training program, which is run in association with clinical staff from Beth Israel Deaconess Medical Center.

Assistant Vice President

Partners in Performance Excellence

Member of Board of Advisors

Massachusetts General Hospital

Senior level service improvement role within the hospital (MGH) and the physician’s organization (MGPO). Provided leadership to all service improvement initiatives, programs and departments, including oversight of H and CG-CAHPS surveying, monitoring and improvement projects and the development and execution of broad based curriculum.

Senior Director of Service Excellence

Compass Group Inc.

Associate

I am on a mission to improve the performance of organizations through the performance of its people to build a better world. 

The potential for any organization lies within its people.

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