IntuAction

Coaching and consulting for individuals and business owners.  Specializing in content creation strategies for web and social media, book creation, and strategic planning.

Business Consultant

Connecticut Department of Public Health

Responsible for Women, Infants, and Children (WIC) Electronic Benefits Transfer (EBT) planning and feasibility study for replacement of paper checks.  Also responsible for project management, IAPD development, and RFP development.

Project Manager /IT Architect

ReadyGlobal

Sr. Director of Product Development

Connecticut Department of Veterans Affairs

•	Coordinated with the Kronos team and the Comptroller’s office to approve the Department of Veterans Affairs to be the first Connecticut state agency live on Kronos
•	Responsible for supporting parallel testing between Kronos and CORE-CT
•	Responsible for end user training and support
•	Identified and documenting system and configuration issues to be addressed by Kronos team

Kronos Consultant

CHILDREN AND FAMILIES, CONNECTICUT DEPARTMENT OF

•	Responsible for maintaining the Juvenile Justice case management system
•	Responsible for creation of the business case and initial project planning for an agency Electronic Medical Record (EMR) / Electronic Health Record (EHR)
•	Responsible for managing DCF’s implementation of the Statewide Kronos timekeeping system
•	Participated in the agency’s implementation and certification of Scaled Agile Framework

Project Manager

CIGNA

Business process mapping and requirements definition for changes to the Clarity project management tool.

Process Engineer

First Data Corporation

Responsible for process definition, change management, and requirements definition for several technology projects within the Louisiana Department of Social Services

Change Management Consultant

The Hartford

Managed single sign on project for annual enrollment and evidence of insurability determinations.

The Hartford Life

Managing single sign on initiative for third party administrators to integrate with The Hartford

First Data Government System

Business process reengineering for the Connecticut Department of Labor.

Business Process Reengineering Consultant

Rethinking the Future of Work, Sustainable Communities, Government Services | Sustainability | Going Remote First Newsletter | Coach | Consultant

Thirty five years of diversified experience including business process reengineering,  project management, organizational change management, n-tier architecture design, software development and implementation, end user training, information technology consulting, web development and military service.

Specialties: Project Management, Configuration Management, Business Process Reengineering, Organizational Change Management, Coaching, SDLC, Social Services Case Management,  Quality Management, Package Implementation, Requirements Management

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