Rod Mitchell's Linkedin Analytics

I am president of CX&B, a promotional merchandise agency dedicated to the human side of CX. All my life starting as a competitive swimmer and then in business I have seen how teams can improve job performance and build deeper relationships with consistent recognition and feedback. I am dedicated to helping our clients appreciate their employees and customers knowing it will significantly improve their business. CX&B - Customer Experience & Brand What We Do: We use branded merchandise and apparel to deliver recognition and appreciation programs while enhancing our client’s brand. We make it easy to recognize and thank the people who drive your success. How Do We Do It: Our method is to have the processes and award merchandise in place and ready to ship in advance so that on a moment's notice clients can recognize and show appreciation to the people who make them successful. Why Is It Important: Having an engaged and aligned workforce is essential to delivering the outstanding service to customers required to stand out in today’s market. People need to know that their performance matters and do their best work only when they feel they are appreciated and aligned to a common goal. Our clients are focused on RELATIONSHIP MARKETING and know that people tend to buy from those they know, like, and trust. They know that business to business marketing is the same as human-to-human marketing. How Are We Different: CX&B is unique in that our clients enjoy free warehousing, inventory management, and customized online order solutions designed for their specific needs. When they order from us, they receive a turn-key program at no additional cost. We streamline their processes which reduces costs and makes it easy to appreciate their employees and customers. Who We Work With: Family owned for 50 years we serve clients ranging from fortune 500 corporations and government agencies to small local businesses and nonprofits. Some of our clients are: CX Leaders Corporate Marketing and Communications Sales Managers Trade Show and Exhibit coordinators Event Planners Human Resource professionals Charities & Nonprofits Development and Fundraising groups Health and Safety Managers Schools and Booster Clubs Sports Teams and Clubs If you want to talk to a human and fast track to the CEO, then private message me directly here on LinkedIn, or contact me via email at [email protected].